Dispatch Clerk

7 months ago

Boksburg, South Africa Tower Group Full time

Responsibilities

  • Ensure correct stock is loaded
  • Oversee drivers and routes
  • Handle and manage courier services
  • Receive emergency and non-emergency calls and record significant information
  • Address problems and requests by transmitting information or providing solutions
  • Receive and dispatch orders for products or deliveries
  • Prioritize calls according to urgency and importance
  • Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
  • Monitor the route and status of field units to coordinate and prioritize their schedule
  • Enter data in computer system and maintain logs and records of calls, activities and other information

Requirements and skills

  • Matric
  • Logistics/supply chain Diploma advantage
  • Proven experience as dispatcher or relevant position
  • Computer literate (MS Office, SAP, SAGE, Kerridge etc)
  • Fast typing with experience in data entry
  • Knowledge of procedures and guideline for emergency situations
  • Proficient in English (oral and written)
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking

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