Temporary - Direct Sales Coordinator - (Central) 6

2 months ago

Pretoria, South Africa Fidelity Services Group Full time

**JOB DESCRIPTION**:Sales Coordinator

**INTRODUCTION**:Your appointment as a Sales Co-Coordinator in the Sales Admin Department is hereby explained.

**REPORTING**: In the execution of your duties, you will report to the District Admin Manager.

**PURPOSE**: The role of the Sales Support Coordinator is to ensure the effective and efficient management of sales leads, receiving of feedback from Sales Consultants regarding the outcome of appointments.

**Your job description encompasses, but is not necessarily, limited to the following**:
**Key Performance areas**:

- **
SALES SUPPORT**
- Receiving of feedback from Sales consultants regarding the outcome of appointments daily
- Capture and record all relevant information on sales systems and update the call status accordingly
- Handling of red flags and resolution of related sales complaints
- Handling of sales related enquiries by clients not related to new leads or leads in “Follow Up”
- Creating of leads where the clients did not call into the company (e.g. Website Leads, Self-Generated)
- Obtain quote value for reporting
- Creating leads to be process paperwork
- ** VERIFICATION OF DATA**
- Addresses on sales system (Recon or New client?) when loading a new lead for the processing of paperwork. Ensuring that no information related to leads are duplicated, this includes but is not limited to the loading of duplicate leads
- Ensure correct DOA levels have been signed off for contracts and quotes.
- ** CREDIT VETTING AND DIRECT SALES**
- Load lead onto the sales system
- Check and copy submissions
- ** REPORTING AND COMMUNICATION**
- Assist with any problems or complaints
- Give full feedback to clients where necessary
- Ensure that information is communicated in a timely and accurate manner to all team members
- ** CREATING OF PO REQUISTIONS AND RECEIPTING**
- Receive quotes from District Sales, technical and Community Development team for purchasing of goods
- Ensure DOA signs off for approval
- Create requisition on SAP system or financial system
- Ensure PO is generated and submitted to supplier by procurement department
- Receive Goods delivery note and invoice for receipting
- Inform accounts payable to make payment to supplier once receipting of invoice is processed
- Follow up with Suppliers for outstanding PO'S generated

6. **GENERAL**
- Have knowledge about all facets pertaining to your position
- Attend all required meetings and training sessions
- Keep your workstation/office neat and tidy at all times
- Not abuse company telephone for private calls
- Filling, faxing, ordering of stationary and all other office duties
- Adhere to shift roster and office hours
- Assisting with other ad-hoc tasks, analysis and projects as and when required by Management

7.**Standing Operating Procedures**
- Ensure that the disciplinary code is adhered to at all times
- Standing Operating Procedures must be upheld
- Meeting and keeping on agreed upon targets
- Meeting and keeping on agreed upon targets - performance
- High standard of service must be upheld
- Ensure SOX compliance at all times
- Ensure that the Big 5 principles are upheld at all times

**_

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