Housekeeping Manager Luxury Lodge Greater Kruger

3 months ago


Hoedspruit, South Africa HotelJobs.co.za Full time

**Exciting Opportunity: Housekeeping Manager at a Premier Lodge**

**Kendrick Recruitment** is thrilled to offer a dynamic role for a **Housekeeping Manager** at a distinguished 5-star lodge. If you have a passion for luxury hospitality and strong leadership skills, this is your chance to shine in a top-tier environment

**Job Title**: Housekeeping Manager
**Location**: Premier 5-Star Lodge, Limpopo
**Salary**: Negotiable based on experience
**Work Cycle**: 3 weeks on, 1 week off

**Benefits**: Laundry, accommodation, and meals while on duty

**Key Responsibilities**:

- ** Lead and Inspire**: Supervise and train a dedicated housekeeping team to uphold the highest standards of cleanliness and guest satisfaction. Create and manage effective work schedules, oversee daily cleaning procedures, and provide ongoing staff development.
- ** Financial Stewardship**: Contribute to the preparation and monitoring of the housekeeping budget, including labor and supply costs. Track departmental spending, manage invoices, and handle additional income from laundry services.
- ** Inventory Management**: Maintain and manage inventory of cleaning supplies and linen. Ensure adequate stock levels, place orders as necessary, and discuss major purchases with management.
- ** Quality Assurance**: Conduct regular inspections of guest rooms and public areas to ensure they meet high standards. Address any maintenance or cleanliness issues promptly.
- ** Guest Relations**: Handle guest requests and concerns related to housekeeping services. Ensure high levels of guest satisfaction, manage lost and found items, and assist with in-room safes.
- ** Health and Safety**: Implement and enforce safety procedures and health regulations. Ensure staff adhere to proper protective equipment and emergency procedures. Document and report regular health and safety checks.
- ** Effective Communication**: Collaborate with housekeeping staff and other departments (Spa, F&B, Maintenance, Front Office) to ensure seamless service and enhance guest experience.
- ** Performance Management**: Conduct staff performance evaluations, provide constructive feedback, and recognize outstanding contributions.
- ** Laundry Operations**: Develop and oversee procedures for handling guest laundry, including collection, sorting, washing, drying, folding, and distribution. Maintain guidelines for various fabrics and stains.

**Requirements**:

- ** Experience**: 5 - 10 years in a similar managerial role within a 5-star lodge or hotel, managing 40 - 62 rooms.
- ** Qualifications**: Relevant qualifications in hospitality or a related field are advantageous.
- ** License**: Valid driver’s license and PDP.
- ** Attributes**: Professional, organized, and attentive to detail.

**To Apply**: Submit your CV, certificates, a written reference, and a head & shoulder photo


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