Reservationist - 4 Hotel - Umhlanga
5 months ago
Reservationist - 4**_ Hotel - Umhlanga_
**Description**: Our clients prestigious 4-star hotel in Umhlanga is on the lookout for a dedicated and experienced Reservationist to join their dynamic team. They pride themselves on delivering exceptional service and creating memorable experiences for their guests. As a Reservationist, you will play a crucial role in managing reservations and ensuring a seamless booking experience.
Key Responsibilities:
- Managing and updating the Opera Cloud reservation system.
- Coordinating with other departments to ensure guest requests and preferences are met.
- Providing exceptional customer service and addressing guest concerns promptly.
- Maintaining accurate records and reports of bookings and cancellations.
- Assisting with administrative tasks as needed.
**Requirements**:
- Previous experience in a similar role within the hospitality industry.
- Proficiency in Opera Cloud reservation system.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Immediate availability.
What We Offer:
- Competitive salary of up to R10,000.
- Opportunity to work in a renowned 4-star hotel.
- Collaborative and supportive work environment.
- Career growth and development opportunities.
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