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Specialist Service Network Assurance
2 weeks ago
**Role purpose**:
To perform daily transmission network analysis and maintain diagnostic network performance platform. Deliver insights towards performance improvement and automated network solutions in the transmission domain to improve network stability and customer experience.
**Your responsibilities will include**:
Implement all platform upgrades, software updates, probe insertions, statistics collection, switching signalling configuration and performance reporting in the transmission network.
Maintain database accuracy & interact with other role players to ensure conformance to business & security principles.
Track performance and meet with suppliers monthly to improve on delivery, support & MTTR
Design and update performance dashboards for regional use
Support transmission engineers (both regional and centralised) for localisation of network performance faults
Matric/Grade 12
3yr Degree/National Diploma related to engineering field of study (minimum)
Minimum of 5 years’ work experience in IT/Telecoms industry with network/database management support experience
Programming training in C#, Python or JavaScript programming an advantage
**Core competencies, knowledge & experience**:
Solid knowledge of routing and transport protocols (BGP, OSPF, IS-IS, MPLS/VPLS, )
Good knowledge & experience working with transmission technology and data analytics
Project Management skills & MS Office knowledge
Excellent troubleshooting skills with the ability to work with large amounts of data
Analytical thinker & solution oriented
**Alignment with Vodacom SPIRIT values:
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**Earn customer loyalty**
It starts and ends with the customer. We aspire to be a brand they love, by earning their trust and providing brilliant experiences. We work hard to simplify things for them and deliver what our customers want and need, every day.
**Create the future**
We think big, taking risks to break new ground. We ask ‘what if’ to build amazing products and services for our customers. We are courageous in creating a better future for all.
**Experiment, learn fast**
We are always learning. We try things, measure our success, keeping the best and learning from the rest. This is how we move rapidly to grow our business and ourselves.
**Get it done, together**
We give and take ownership to make the most of our many talents. We trust each other to get things done. It is up to each of us to make it happen.
Closing date for Applications**:16 May 2023.**
The base location for this role is, **Midrand, Vodacom Campus.**
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
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