Technical Manager

2 weeks ago

Centurion, South Africa SITA Full time

To manage the Traditional and cloud hosting environments in terms of systems software, hardware and technical

support teams to ensure services are delivered to clients as per the SLA.

**Key Responsibility Areas**
- Provide an integrated and specialised hosting operational service
- Provide efficient, and effective specialised operational service in a secure hosting environment
- Monitor and ensure the availability, reliability and performance of the Hosting Infrastructure through

contracted service element groups as per the SLAs
- Manage the contracts with required service providers and other resources required for specialised hosting

operational service
- Manage resources (i.e. budget/finances, asset/equipment and staff) within the Unit in order to ensure the

efficient operation and that all the resources are utilised optimally.

**Qualifications and Experience
**Minimum**: Grade 12 OR 3-year National Higher Diploma in IT /Bachelor’s Degree in Computer Science, Information

Systems/ Engineering or relevant equivalent to NQF Level 6 OR Professional certification such as Mainframe specific

certification/Project management.

Professional certification such as IT/IP/System/Cloud certification/Mainframe specific certification/Project

management, etc. is strongly preferred.

**Experience**: 7- 8 years of experience in Information Technology which should include: Technical experience in a

Traditional Hosting and/or Cloud computing environment; 1 -2 years in a Managerial or technical lead role within a

Traditional Hosting and/or Cloud computing environment Experience in leading and managing large scale Traditional

and Cloud Infrastructure programs. Experience in client take-on planning, administrative or managerial capacity.

Experience in a diverse technology background and experience with tools to orchestrate Traditional (Mainframe or

Open Systems/Midrange) and/or Cloud Infrastructure and managed service providers or cloud services. Experience

in balancing the needs of multiple stakeholders, and manoeuvring through complex policy, process and

people-related organizational dynamics. Experience in successfully leading initiatives and guiding teams through

periods of change and modernisation.

**Technical Competencies Description**

**Knowledge of**: Background in performance management, systems administration and capacity planning Strong

and/or SQL, to build reports and make recommendations. Strong business and technical acumen. Strong business

and technical reporting acumen Strong understanding of traditional and cloud hosting technologies and its

implementation across major service providers. A broad view of advancements in technology and an in-depth

proficiency with new technologies. Knowledge of traditional and cloud hosting architecture and implementation

techniques. Capable of internalizing the organization’s technical standards. Knowledge of corporate financial planning

cycles, terminologies and interdependencies between supply chain and accounting Strong in Solution Integration

and Automation. Expertise in general IT infrastructure
- Windows Server, Linux Server, SAP, Oracle, Databases, etc.

OR mainframe - z/OS, CICS, RACF, Natural Adabas, DB2, etc. Deep understanding of hosting infrastructure and

cloud delivery models. Knowledge of best practices for IT operations. Knowledge of Traditional Hosting

configurations, configurations, procedures, standards, patterns and practices. Knowledge of the Private Cloud and

Hybrid cloud configurations, procedures, standards, patterns and practices. Excellent communication and

presentation skills (written and verbal). Strong project management skills, with a high aptitude in managing multiple

projects. Ability to negotiate with multiple stakeholders. Good Knowledge of infrastructure, key processes, and

technology-oriented risk issues. Excellent analytical, decision-making, and problem-solving skills as well as project

management. Outstanding presentation and persuasion capabilities that elicit confidence and credibility.

Architecture, Hosting Management.

Skills: Architecture, and Hosting Management.

**Leadership Competencies**: Customer Experience, Collaboration, Communicating and Influencing, Honesty,

Integrity and Fairness, Outcomes driven, Innovation, Planning and Organising, Creative Problem Solving, Bimodal

IT Practice Managing People and Driving Performance, Decision-making, Responding to Change and Pressure,

Strategic Thinking.

**How to apply**

1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;

1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”

3. Login using your username and password

**Closing Date: 16 February 2023

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