Key Accounts Associate

2 weeks ago

Stellenbosch, South Africa Job Crystal Full time

High-end skincare and lifestyle brand that caters to consumers’ need for non-toxic and luxury-based products. The brand has a loyal customer base and is planning for rapid global expansion over the next three to five years, through a robust omnichannel go-to-market strategy, both locally & abroad.

ROLES AND RESPONSIBILITIES: Key Accounts Associate: - Cultivate and nurture strong relationships with assigned client portfolio. - Provide essential support to Key Account Managers, aiding in issue resolution and information dissemination. - Execute administrative tasks to facilitate efficient operations for Key Accounts. - Collaborate closely with cross-functional teams to optimize sales strategies and support Key Account Management initiative

Engage with existing customers and prospects to promote products

Utilize database resources to identify potential leads and opportunities. - Conduct persuasive sales presentations via phone and screen sharing. - Independently manage trade interactions across various channels including salons/spas, boutique hotels, juice bars, wine estate stores, markets, and online platforms.

Lead Generation: - Proactively generate and assess leads through cold calling and order processing. - Take ownership of order management, ensuring accuracy and adherence to company policies. - Follow up on payments and provide necessary support to the orders department. Sales Administration & Reporting: - Act as a liaison between departments to gather essential information for sales documentation. - Coordinate monthly reports and ensure timely distribution to stakeholders. - Assist the National Commercial Manager and Trade Marketing Manager in generating required reports. - Facilitate the listing of new products with retailers, both locally and internationally. - Manage and oversee trade samples and sachets

Point of Sale Stock Control: - Collaborate with the Trade Marketing Manager to fulfil requirements for sales representatives and promoters. - Ensure timely availability of relevant point-of-sale materials for various accounts. - Communicate effectively with the supply chain team to coordinate field sales representatives' needs. - Ensure adherence to launch timelines and coordinate closely with the orders department. Essential Requirements: - Previous experience in field sales management, preferably in the beauty or consumer goods sector. - Strong organisational skills and ability to manage time effectively. - Proficiency in Microsoft Excel. - Excellent communication and negotiation abilities. - Demonstrated proficiency in sales administration and reporting. - Willingness to travel and work flexible hours, including weekends, as necessary.

**Salary**: R32 000,00 - R34 000,00 per month

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