Heave Haulage: Insurance Consultant X2
2 weeks ago
**What will you do?**
- This career opportunity is available at Santam Specialist Business, Niche: Santam Transport for Insurance Consultant, who will be based in Sandton.- General policy administration of commercial business which includes issuance of new policies and amendments.Dealing with general enquiries and provide support to management and team. Adhering to the underwriting criteria as well as profiling the client as to the best product suitable.**Qualification and Experience**
- Matric/ Grade 12
- 60 commercial lines FAIS credits
- RE
- A relevant insurance related qualification (e.g. NQF lev 5) would be advantageous
- Proven work experience in commercial, policy administration and underwriting within the short-term insurance industry
- Minimum of 3 years’ experience in short term insurance commercial lines and/or Heavy commercial vehicle
**What will make you successful in this role?**
- This role is focused on, but not limited to; servicing broker requests, including enquiries.
- Dealing with general insurance and policy specific enquiries;
- Dealing with issuance of new policies/ policy maintenance/ renewal / \
- Assisting to resolve all insurance queries within required timeframe and compliance requirements;
- Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
- Undertaking to adjust premiums in line with new asset values;
- Managing client expectation on expected turnaround times for submitted requests;
- Adhering to underwriting criteria and regional requirements;
- Assist with profiling the client with the best suitable product and underwriting criteria;
- Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;
- Assisting in implementing solutions for improvement; and
- Standing in for Consultants should they be absent or
**Knowledge and Skills**
- Good written and verbal communication skills.
- Computer literate
- Technical and Analytical Skills
- Written and Verbal communication skills (English)
**Personal Attributes**
- Adaptable and responsive to change
- Client oriented
- Decisive and initiates action
- Performance under pressure (Resilience)
- Organised, structured and effective planner
- Problem solver
- Negotiation in getting agreement
- Analytical Skills
- Living the values
**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Turnaround time**Our commitment to transformation**
- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.- At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
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