Structured Lending Assistant

1 day ago


Durban, South Africa Nedbank Full time

Job Family- Sales and Services
- Career Stream- Sales
- Leadership Pipeline- Manage Self: Operational
- FAIS Affected**Job Purpose**
- To provide administrative services to clients by attending to the structured lending needs to achieve Nedbanks' strategic focus to become a client-centric bank.**Responsibilities**:

- Build relationships with clients to gain understanding of their needs by providing service in line with Nedbank standards.
- Collaborate with internal customers by building relationships to improve customer service delivery and productivity.
- Compile client information by complying with standards; policies and procedures prior to submission to Operations for vetting.
- attend to progress and tracking reports.
- Drawing up of Facility letters
- attending to tax certificate requests.
- dealing with property guarantees from clients' facilities.
- Valuation instructions
- Following up on outstanding valuations.
- Following up on sign-offs from Credit and Legal Admin
- Monitor internal processes by reporting on the effectiveness thereof.
- Provide feedback to internal stakeholders by meeting internal Service Level Agreements requirements.
- Utilize resources by adhering to Nedbank policies; procedures and standards.
- Manage risk by protecting client confidentiality through compliance with Protection of Personal Information Act.
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
- Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Create and manage own career through guidance and support of management; department and colleagues.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
- Manage client interest claims by attending to client instructions according to timeframes and standards set out in policies and procedures.
- Manage risk by following authentication process and complying with regulatory standards.
- Manage client communication by providing information to minimize cost according to banking regulatory and legislative requirements.
- Build relationships with clients to gain understanding of their needs by providing service in line with Nedbank standards.
- Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Diploma
- Preferred Qualification- Certificate: Banking.- Minimum Experience Level- 4-5 years experience in Property Finance.**Technical / Professional Knowledge**
- Microsoft Office
- Administrative procedures and systems
- Data analysis
- Business writing skills
- Relevant regulatory knowledge
- Behavioural Competencies- Building Customer Loyalty
- Initiating Action
- Applied Learning
- Communication
- Technical/Professional Knowledge and Skills
- Managing Work
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_



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