Reservations Supervisor

2 weeks ago

Durban, South Africa Hospitality Pro Recruitment Full time

** PLEASE DO NOT APPLY IF YOU DO NOT MEET THE REQUIRMENTS**

A group of game reserves is looking for an experienced and well-organised Reservations Supervisor.

This position is to start ASAP.

Responsibilities: Ensures the smooth and efficient operations in the Reservations department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.
- Manage the Reservations department to achieve budgeted targets to include room sales.
- Work with Sales & Marketing Manager to develop strategic sales promotions based on client feedback, occupancy rates and travel (local/global) trends.
- Customer Service.

Strict requirements:

- Grade 12
- Hospitality & Tourism Qualification or equivalent
- South African ID
- MUST live within the Durban area
- Extensive experience and knowledge of the travel & tourism industry (5 years+)
- Minimum 5 years experience supervising a reservations team (or in a senior sales environment working closely with a reservations team)
- Experience with hotel reservations and or travel industry related booking tools.
- Customer service attitude
- Excellent communication and organizational skills
- Experience in creating spreadsheets and work data on Microsoft Excel for reporting purposes.

If you meet the requirements, kindly attach your updated CV with references.

**Job Type**: Permanent

**Salary**: R27,000.00 per month

Application Question(s):

- Do you live in the Durban area?

**Education**:

- Diploma (required)

**Experience**:

- Reservations Supervisor/Manager: 5 years (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

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