Senior Apple Technician
2 weeks ago
Responsibilities:
Diagnose technical issues, repair MacBooks, iPhones and iPads, maintain effective workflow, work with customers to assess needs.
**Duties**:
- Provides onsite and in-shop Apple laptop or desktop computer / server
repair
- Apple Mobile device repairs (iPhone’s, iPad’s, etc)
- Setup Macs and mobile devices
- Possesses In depth Mac OSX and iOS systems
- Uses specific tools to diagnose issues, make recommendations for repair
or replacement to customers and test any new parts that are installed.
- Uses problem-solving and people skills to ensure swift resolutions to
technical problems.
- Provides accurate timelines for repairs and upgrades.
- Tests, troubleshoots, and diagnoses computer hardware failures.
- Replaces and/or repairs faulty components.
- Contributes to team effort by taking on additional tasks as needed.
- Ability to lift 15-20 lbs consistently
Skills and Qualifications:
In depth knowledge of Apple Products, Technical Acumen, Listening, Customer Service, Flexibility, Problem Solving Skills, Product Knowledge, People Skills, Energy Level, Dependability, General Math Skills, Verbal Communication, High School Diploma Required, Technical School a Plus
Retail experience is a must.
**Salary**: R7,500.00 - R11,000.00 per month
Ability to commute/relocate:
- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Apple Repair: 1 year (required)
Application Deadline: 2023/01/31
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