End-user Computing Architect

2 weeks ago

Cape Town, South Africa 5th Dimension Consulting Full time

Jan 30, 2024 | Information Technology (IT)

**Job Role**

Be responsible for End-2-End Solution Design and consulting for End User Computing (EUC).

Also ensure alignment with Group Information and Technology Strategy through adherence to Group wide architecture principles and objectives.

**Responsibilities**

**End User Solutions**
- End-2-End Solution Design for EUC that describe the solution and implementation according to Group Technology standards.
- Creating high-level plans and strategies for implementing EUC solutions that align with the organization’s goals and requirements.
- Integrate measures into EUC solutions, including strategies for automation, simplification, data protection, encryption.
- Integrating EUC solutions with cloud-based services, enabling users to access their resources from various locations and devices.
- Act as technical point of contact for business projects relating to EUC.
- Perform Technology roadmap planning relating to EUC.
- Ensure alignment with Group Technology strategy through adherence to group wide architecture principles and objectives.
- Ensure alignment with Group Technology Security Standards through adherence to group wide architecture/security principles and objectives.

**Device Management**
- End-to-End solutions design of Intune and SCCM.
- Designing strategies for managing end-user devices, including desktops, laptops, smartphones, and tablets throughout its lifecycle.

**Virtual Desktop Infrastructure (VDI)**
- Designing VDI solutions that allow end-users to access virtualized desktop environments, providing flexibility, security, and centralized management.
- Design VDI deployments that includes optimization, scalability, and optimum performance.

**Mobile Device Management**

**Application Delivery**

**End User Support**
- Designing and optimizing mechanisms for improving end-user support, such as self-service portals, ticketing systems, and knowledge bases.

**Output Devices**
- Design Output Device solutions that include optimization, security, user experience and optimum performance.
- Design solutions aligned to organization strategy and defined roadmap.

**File Shares**
- Solution design for end user on-prem file shares.
- Design solutions aligned to organization strategy and defined roadmap.

**Requirements**:
**_Qualifications_**
- Relevant IT Diploma, Degree, or equivalent qualifications.
- Preferred Certifications:

- Azure AD and/or Intune certification
- Office 365 certification
- VMware VDI certification

**_Experience_**
- 5-year minimum experience (10 years relevant experience preferred) in EUC Architecture.
- Cloud-based experience in the Azure AD and Intune will be preferable.
- Significant experience in Designing, Implementing, and Supporting Hybrid-AAD and Native AAD environments **(essential).**:

- Modern security federation Authentication concepts
- Architecture and Design for:

- Intune and SCCM
- Desktop OS
- Desktop Security
- User Mobility and Device Management
- Virtualized Desktop and Virtualized Applications (VDI)
- Remote Desktop Services
- Software Distribution Technologies
- Output Devices
- Infrastructure optimization
- Capacity Planning
- Performance and Availability management
- Implementing native EUC Azure AD and Hybrid-AD Autopilot Architectures
- Deep understanding of Architecture and Design principals
- Construction of quotations, business cases, benefits calculations, charge out models.
- Disaster planning / recovery and execution.
- Facilitation of architecture related forums.
- Presentation and communication skills.

**_Knowledge_**
- Architectural frameworks, capabilities, disciplines, and technologies.
- A working knowledge of:

- Comprehensive knowledge of EUC solutions (essential).
- Demonstrable knowledge and significant working experience of VDI (essential).
- File Server Component and Technologies including DFS.
- High Availability of EUC Solutions.
- A working knowledge of Identity and Access Management / Directory Services (IBM ISIM/ISAM would be an advantage).
- Understanding of the ITIL framework (desirable)
- Understanding of TOGAF (desirable)
- IT support model KPIs
- IT Risk management
- Project methodology
- Performance, Capacity and Continuity processes and metrics

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