Skills Trainer

6 months ago

Polokwane, South Africa HR Outsource Full time

**Number of vacancies**:1 x Limpopo, 1 x Mpumalanga, 1x Gauteng, 1x KZN (North Coast)

**Duties and Responsibilities - Fast Food Industry**:

- Conduct a Training analysis to identify in-store training needs and opportunities
- Execute hands-on training sessions, workshops etc in groups or individually
- Induction and Orientation of all new staff
- Provide practical training for safe and efficient work
- Product knowledge is essential
- Provide customer service training
- Provide ongoing training and skills development
- Ensure that all staff know the Standard Operating Procedures of the Brand
- Evaluate performance to ensure that training is effective
- Embed the service promise with all staff
- Suggest initiatives to grow turnovers and improve customer service
- Constantly review the performance of Franchisees and staff
- Must have strong customer service orientation
- Must Act as a Brand custodian and protect the brand at all times
- Deliver on goals as agreed with your manager

**Requirements**:
ETDP Qualification is essential.

Must have a valid code 8 License.

At least two years training and facilitation experience.

Excellent communication and presentation skills needed.

**Job Types**: Full-time, Permanent

**Salary**: R8,000.00 - R10,000.00 per month

**Experience**:

- training: 3 years (preferred)
- Fast Food: 3 years (preferred)

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