Client Relationship Specialist

3 weeks ago


Bellville, South Africa Recruit4success Full time

Would you like to become part of an exciting fin-tech company that is growing rapidly to keep up with the financing requirements of the SME market?

A newly created role is available for a client relationship specialist that will manage their debtors ' financial transactions. Would suit a business banker or relationship manager who has worked within the banking environment.

**Responsibilities**:

- Developing and implementing strategies for the Invoice Discounting department
- Assist with sourcing new Debtor Finance clients to expand the client book.
- Time Management - being able to multi-task between the different tasks required in the team.
- Product Knowledge - Need to be able to explain the product, pricing, terms, etc. to the customers.
- Process Knowledge - Need to understand the process that needs to be followed by the operations team and need to be able to explain this to the customers.
- Excellent customer service - providing timely, attentive, and upbeat service to a customer, and making sure their needs are met in a manner that reflects positively on the business.

**Technical/Business Competencies**:

- Strong Communication skills - exchange, convey, and express knowledge and ideas.
- Good problem-resolution and creative thinking abilities.
- A team player - teamwork and collaboration.
- Strong oral and written communication skills.
- Critical thinking and problem-solving.
- Strong multi-tasking and administration skills.
- Listening skills and empathy.
- Understanding the loan origination and client information systems.

**Qualifications & Experience**:
3+ years of work experience in the Business Banking or Finance Industries.

Degree/Diploma - Finance/Accounting

**Salary**: R25,000.00 - R30,000.00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- banking (preferred)
- debtors (preferred)



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