Head Restructuring

Business Stabilisation and Target Operating Model Embed-ment

Manages the implementation the bank’s target operating model, to improve the bank's overall processes and procedures to achieve efficiency and productivity.

Collaborates with the bank’s executive committee in designing, assessing, and enhancing the organisational structure of the bank; fostering executive alignment and mobilisation.

Identifies and implements short to long-term measures to reduce the organisational impact of transitioning from the current state to future state operating model.

Formulates and implements initiatives designed to settle the organisation and refocus on employees on the business-of-the-business, while managing effective integration planning and implementation of all restructure-related activities.

Works collaboratively with the People and Culture division to design and develop employee support interventions to ensure that employees are equipped to perform optimally within the new operating model.

Business Process Optimisation

Establishes frameworks and advises on the best-in-class business process re-engineering techniques to implement across the bank.

Oversees the in-depth analysis of existing workflows and re-designs multi-function business processes of varying degrees of complexity to enhance the bank’s operational efficiencies, service delivery, and profitability.

Implements the requisite tools required for collecting and measuring relevant data, identify key performance indicators (KPI), and facilitates a data-driven analysis of critical functions within the bank.

Policy and Standard Operating Procedure Optimization

Guides and directs procedure analysis for SOP Optimisation to achieve consistency and drive efficiencies within and across functional areas and divisions in the organisation.

Facilitates workshops to review actual operations and existing SOPs to ensure that client eccentricity and business enablement principles are embedded in procedures across the bank.

Driving Transformational Change

Ensures that the bank’s restructuring-related change initiatives deliver stated objectives on time and within budget.

Oversees the formulation and implementing change management strategies and plans that maximise employee adoption and usage of new processes, systems and technologies; while minimising resistance.

Oversees the utilisation of insights from organisational culture and behaviour assessments to design and deliver optimal change programmes.

Drives faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees across all divisions and functional areas.

Works collaboratively with the People and Culture division to provide coaching for senior leaders and line managers within the bank; to equip them in becoming effective change sponsors to guide direct reports through transitions.

People Management

Determines the human resource requirements and recruits appropriate individuals, in accordance with the expected deliverables

Compiles Performance Management documentation in collaboration with staff members in terms of:
Performance Output Profile requirements

Key Performance Areas

Personal Development Plan

Conducts performance reviews in accordance with policies and procedures and take corrective actions where necessary in accordance with policies and procedures

**Qualifications**:
A Postgraduate tertiary qualification in Business Management (Ideal - MBA)

Experience

10 years Experience in a revenue-generating role in financial services

10 years Operational and general management as well as leadership experience in a comparable environment

5 years Management consulting in Business Improvement and/or Strategy

Ideal - 3 years Experience running a team or business division in the financial services sector

Competencies

Computer proficiency

Strategy formulation and execution

Process mapping and optimisation

People leadership

Business acumen and strategic advisory experience

Policies and Procedures

Legislation

Extended hours as and when required.

Travel as and when required.

Between 7 - 10 Years