Community Liaison Officer

4 weeks ago

Cape Town, South Africa TASK Full time

**About the Company**:
TASK is a South African headquartered, multinational clinical research institute that conducts clinical trials to determine the treatment effects of novel medicinal products or devices in healthcare and offers services in conducting complex clinical trials in a wide variety of therapeutic areas.

**Overall Purpose of the Position**:
The Community Liaison Officer functions as the link between the local communities and TASK (the researcher) to increase community acceptance of clinical research in line with good participatory practice guidelines. The role involves establishing relationships, driving effective engagement with the community and stakeholders, coordinating community engagement activities and assisting in setting up and providing support to TASK Community Advisory Boards.

**Key Performance Areas (KPAs) & Responsibilities include, but not limited to**:

- Engaging and liaising with community members and stakeholders in a meaningful and effective manner to promote clinical trial receptivity
- Facilitating, coordinating and participating in community outreaches and stakeholder engagement to consult with and update on clinical trial and community activities and to build and maintain positive relationships
- Liaising and consulting with community leaders, working with local government and various regulatory guidelines
- Ensuring the effective functioning of the Community Advisory Board (CAB) by attending meetings; ensuring minutes are prepared and distributed;
- Sharing information and following up with the CAB regarding various matters including Global CAB teleconference calls; resolving questions or issues regarding the research project lifecycle and other relevant matters
- Formulating strategies to educate the community on clinical research and studies and aid in supporting regulatory and ethics approval of new projects through community liaison and input
- Scheduling, coordinating and hosting various health events and outreaches
- Driving good participatory practice from community engagement perspective, including result dissemination
- Facilitating and participating in community and stakeholder engagement activities
- Preparing budgets for various activities and ensuring costs are managed accordingly
- Maintaining various records and statistics of activities to report and provide project updates to relevant sponsor / funder and company meetings
- Supporting the recruitment process of potential study participants for research projects
- Assisting with developing and implementing retention strategies for study participants
- Supporting the coordination of social media communication, monitoring and responses where applicable as part of community awareness and involvement
- Completing data entry tasks for monitoring and evaluation
- Supporting the growth and maintenance of the database comprising of potential clinical trial participants
- Assisting with any other tasks as may be reasonably required from time to time

**Ideal Requirements**
- Relevant tertiary qualification ideally in public relations, social sciences, health sciences or humanities (advantageous)
- At least three years’ experience in community education and/or engagement programs (preferred)
- At least two to three years’ leadership experience in community education and/or engagement work in health programs where an incumbent does not have a tertiary qualification (preferred)
- Relevant experience performing similar responsibilities
- Valid drivers’ license required. Own vehicle would be preferable

**Key Personal Inherent Characteristics**
- Professional and respectful in conduct
- Effective verbal and written communication skills in isiXhosa and English
- Good interpersonal skills with individuals at all levels
- Friendly, motivated and positive, with a dynamic ‘can do’, solutions orientated approach
- Public speaking skills and the ability to network and influence key stakeholders
- Excellent planning and organising skills, with the ability to work systematically and sequentially
- Personal effectiveness and the ability to work in a pressurised environment, with strict adherence to timelines
- Ability to work independently and in a cross-functional team environment
- Competent in identifying obstacles or problems and implementing an appropriate action plan
- Ability and willingness to adapt working hours in response to the business needs which may change from time to time in response to operational requirements and may include weekend work for events
- Initiative and creative thinking skills

**Details**:
Area: Parow, Cape Town (Primary area)

Contract Type: Permanent

Applications Close: 15 August 2023
- TASK reserves the right to withdraw this advertisement and not fill the above-mentioned vacancy at any stage during the recruitment process._
- Meeting our employment equity goals will be acknowledged during the recruitment process._

**Job Types**: Full-time, Permanent

Application Deadline: 2023/

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