Store Manager
2 weeks ago
Job Description The Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business (store specific) strategies, implementing promotional material, managing controllable expenses and training new staff. Also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses Key Responsibilities Recruiting, training, supervising and appraising staff.
Managing staff
Managing budgets (P&L, Payroll)
Maintaining statistical and financial records (Daily, weekly and monthly administration)
Dealing with customer queries and complaints.
Maximising profitability and setting/meeting sales targets, including motivating staff to do so.
Visual Merchandising & Housekeeping
Inventory Management (Stock Management)
Ensure store equipment is secured and accounted for
Maintenance of health & safety environment for customers and The Crew
Understand store daily/weekly/monthly sales targets
Produce a store specific action plan to minimise stock loss Qualifications
Grade 12 Knowledge, Skills and Experience Grade 12
At least 1-2 years management experience in similar environment
Computer literate
Work well under pressure & Resilient
Team Player
Leadership and Staff Management skills, Good communication skills
Business Sense, Good attention to detail and accuracy of work
Good time management
Resourcefulness & Problem solving capabilities
Customer service Orientated
Building and maintaining relationships
Confidence and decisiveness
Passionate about the brand
Social-media savvy
Fashionable
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