CRM System Architect
3 weeks ago
**Job Number**
- 72230
**Job Type**
- Temp Contract
**Job Title**
- CRM System Architect (Microsoft Dynamics 360)
**Computer Skills**
- CRM,Microsoft Dynamics 360
**Industry**
- Web Hosting
**City**
- Johannesburg
**Province**
- Gauteng
- Job Overview:- Responsibilities:- System Architecture Design:
- Develop comprehensive CRM system architecture designs based on business requirements.
- Design scalable and flexible solutions using Microsoft Dynamics 365, ensuring alignment with organizational goals.- Implementation and Integration:
- Lead the implementation of Microsoft Dynamics 365 CRM systems, ensuring successful deployment and integration with existing systems.
- Collaborate with cross-functional teams to customize and configure CRM modules to meet specific business needs.- Optimization and Performance Tuning:
- Continuously evaluate and optimize the performance of the CRM system.
- Identify and address any issues related to system responsiveness, data integrity, and user experience.- Customization and Development:
- Undertake customization and development tasks to enhance the functionality of Microsoft Dynamics 365.
- Work closely with developers to ensure code quality and adherence to best practices.- User Training and Support:
- Provide training and support to end-users, ensuring effective and efficient use of the CRM system.
- Collaborate with the IT support team to address and resolve any user-reported issues.- Documentation:
- Maintain comprehensive documentation for CRM system architecture, configurations, and customizations.
- Keep abreast of industry best practices and emerging trends in Microsoft Dynamics 365.**Inherent Requirements**
- Qualifications:
- Microsoft Dynamics 360 Certificate.
- Minimum of 5 years of experience in designing and implementing CRM systems, with a focus on Microsoft Dynamics 365.
- Proven expertise in system architecture design, customization, and development within Microsoft Dynamics 365.
- Strong understanding of CRM best practices, data management, and integration principles.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in cross-functional teams.
**What Qualification**
- Microsoft Dynamics 360 Certificate
**Minimum Qualification**
- Certificate
**Status**
- Available
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