Infrastructure and Security Project Manager Ftc

6 months ago

Johannesburg, South Africa Tych Business Solutions Full time

**Job ID**: 74926**Date Posted**: Posted 3 hours ago**Location**: Johannesburg**Job Title**: INFRASTRUCTURE AND SECURITY PROJECT MANAGER FTC - JOHANNESBURG - GAUTENG

Key Roles and Responsibilities:

- Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective
- Engage with stakeholders to deliver projects from original concept through final implementation
- Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
- Ensure that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
- Manage the delivery of the project/programme, including rigorous scope control and change management
- Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
- Documentation and management of risks and issues
- Ensuring clear and concise communications to all stakeholders
- Provide pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
- Coordinate activities of the project teams through task delegation, resource assignment and programme management

Knowledge, Skills, and Attributes:

- Security infrastructure - None-Negotiable
- Businses Analysis experience
- Ability to establish strong relationships with internal stakeholders and external clients
- Excellent client-centricity skills and ability to work at client sites
- Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
- Excellent written and verbal communication skills
- Excellent team-building skills and ability to work in high-pressure environments
- Ability to manage urgent and complex tasks simultaneously
- Good business acumen and commercial skills
- Passionate, strong initiative, self-driven with a commitment to succeed
- Good influencing ability whilst taking a collaborative approach
- Decisive with good attention to detail ability
- Ability to promote project services to both internal stakeholders and external clients
- Competent in project change management

Academic Qualifications and Certifications:

- Project Management degree or equivalent with a moderate level of related experience
- Relevant project management certifications preferably PMP
- ITIL certification is preferable

Required Experience:

- Demonstrated moderate level project management experience preferably in a multinational professional services environment
- Proven client engagement experience
- Demonstrated understanding of the project life cycle
- Demonstrated competency in project change management
- Proven experience managing expectations when balancing alternatives against business and financial constraints

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