Junior Support Specialist
1 week ago
Junior support specialist
Job description
One of our clients wants to grow their team and we are looking for a lead/senior support specialist for a period of 6 months. You will work as part of our core delivery team serving our customers, helping them at all stages. Make an excellent user experience through communication. You will be able to take over the responsibility and deliver value to clients.
**Requirements**:
L1 Support Engineering to end users with regards to any inquiry/ticket on ServiceNow usage;
Provide customers an experience beyond their expectations of how the work can be simplified and improved with ServiceNow;
Let the customers see the value in our products and services quickly by managing ServiceNow implementations and services;
Build workflows and processes internally between clients;
Generate great relationships with clients, and help them on all stations of dialogs.
**Skills**:
Good English language skills to enable customer communication (written and verbal) are a must-have;
Good knowledge of the ServiceNow platform (ITSM, CMDB);
Basic knowledge of Javascript, Client, and Server side scripting, Business rules, Script Includes, UI Actions, UI Policies, and Data Policies;
Basic knowledge of ITIL: ITSM, Change Request, Problem Management;
Communication skills, Documentation skills, problem-solving ability;
Experience in helpdesk function, and direct client interaction.
WE OFFER TO YOU
The unique experience of working with Americas markets.
Values-driven culture of smart people working together to build something great.
Your opinion, vision, and input will be valued and make a difference.
Very cohesive leadership team with common values.
Fun to work.
Enormous opportunities for professional and career growth.
This exciting market segment with a lot of great opportunities.
Flexibility and open-mindedness.
Competitive salary.
ROWE approach.
Flexible work schedule.
A completely remote type of job.
Friendly environment and great teammates.
**Job Types**: Full-time, Temporary
Contract length: 12 months
**Experience**:
- Junior Support Specialist: 5 years (preferred)
-
Junior ERP Specialist
5 hours ago
Johannesburg, Gauteng, South Africa Top Talent Professional Services Full timeTop Talent Professional Services is looking for an experienced Junior ERP Specialist to support our clients. As a Junior ERP Specialist, you will be responsible for:Receiving authorisation from the manager to create deliverables (work package)The key tasks and responsibilities for this position include:Providing remote and on-site support to K8 and Syspro...
-
Junior Specialist: Underwriting
3 weeks ago
Johannesburg, Gauteng, South Africa Absa Group Limited Full timeJob title : Junior Specialist: UnderwritingJob Location : Gauteng, JohannesburgDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryTo provide specialist client service and advice support in brokerage with specialisation in guarding the business against risk Job DescriptionIntermediary support: Provide...
-
Junior Digital Marketing Specialist
1 week ago
Johannesburg, South Africa Kontak Recruitment SA Full timeEikenhof; Johannesburg south, Gauteng - Marketing/Public Relations** Junior Digital Marketing Specialist (JB1576)** Eikenhoff; Johannesburg South R12 000 - R15 000 CTC per month Duration: Permanent Overview - Junior Digital Marketing Specialist required to join a small team within the industrial machinery industry._ **Minimum Requirements**: Completed...
-
Administrative Support Specialist
4 hours ago
Johannesburg, Gauteng, South Africa Talent Acquisition Consulting Full timeSpecializing in machinery for producing woven plastic packaging, plastic recycling, and refinement, our company is an ideal place to develop your skills as an Administrative Support Specialist.Key Responsibilities:Visitor Reception: Welcome visitors with professionalism and confidentiality.Customer Communication: Handle customer requests and queries in a...
-
Junior SAP Pm Support Specialist
2 weeks ago
Johannesburg, South Africa Open Source (Pty) Ltd Full time**1. ACCOUNTABILITY**: - We are looking for a Junior SAP PM specialist for our centralized SAP system support center based out of Our central SAP S/4 HANA system serve financial, material management and plant maintenance requirements of our Copper assets across the globe. - Our team is responsible for ensuring the daily operational availability of SAP,...
-
Junior Digital Marketing Specialist
1 week ago
Johannesburg, South Africa Epsidon Management & Marketing Consultancy Full time**JOB PROFILE**: **Job Title: Junior Digital Marketing Specialist** **Division**:Marketing **Location & Address**:Kyalami Business Park, JHB **Reports to**:Digital Campaign, Online & SEO Manager **Direct Subordinates**:N/A **Total Staff in Function**:1 **WORKING RELATIONSHIPS**: **Internal: BM’s & Brand Team** - Marketing Team **External:...
-
Junior Aftersales Support Intern
3 weeks ago
Johannesburg, Gauteng, South Africa Sydsen Full timeOur client is seeking a Junior Aftersales Support Specialist to assist dealers and ensure smooth Aftersales operations. Requirements:Education: Grade 12 or equivalentCertifications (Preferred): Microsoft, Basic Computer skills.Experience with MS OfficeKey Responsibilities:Aftersales Support:Support the Aftersales Team with dealer communicationCentral point...
-
Support Specialist
2 weeks ago
Johannesburg, South Africa WePlace Full timeGauteng, JHB - Northern Suburbs - Market - Related Annually Basic Salary Our client, one of South Africa’s Largest Bank’s is looking for a Support Specialist to join their dynamic team. **Purpose Statement**: - Co-ordinate, investigate and provide timely feedback on incoming E-Channels related queries received from the Business Support Centre (BSC) and...
-
Junior Helpdesk Support Technician
2 days ago
Johannesburg, Gauteng, South Africa Select One Full timeA world-class, specialist, professional services consulting partner, for complete technological solutions is looking for a Junior Helpdesk Support Technician to join their team.POSITION INFO :Application Support Technicians are members of the customer support team that troubleshoot applications, document issues and resolves conflicts. Assist users in...
-
Erm Platform Support Specialist
2 weeks ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - There is no about us detail available.**purpose**: - To support the Enterprise Risk Management data strategy by assisting with automation and digitisation of the ERM (Enterprise Risk Management) systems and manage platform access through established formal channels, to liaise with technical...
-
IT Support Technician
1 day ago
Johannesburg, Gauteng, South Africa Select One Full timeJob DescriptionSelect One is a specialist consulting partner that offers complete technological solutions. We are looking for a skilled Junior Helpdesk Support Technician to join our team.The Application Support Technician will be a member of our customer support team, responsible for troubleshooting applications, documenting issues and resolving conflicts....
-
Junior IT Support Technician
2 weeks ago
Johannesburg, South Africa Telecoms Academy Full timeWe are currently recruiting for a Junior IT Support Technician to join our team based in Johannesburg. **Duties & Responsibilities**: - Understanding Network protocols - Networking knowledge is required (Fibre Routers, Wi-Fi Access Points) - Helpdesk knowledge and experience dealing with users and understanding how to deliver clear and effective IT Support...
-
Junior IT Support Technician
2 weeks ago
Johannesburg, South Africa Talent Profiles Full timeOne of our clients, Kyalami Grand Prix Circuit is looking for a Junior IT Support Technician. You will play a vital role in supporting IT infrastructure and ensuring the smooth operation of IT systems. You will have the opportunity to work closely with experienced professionals and gain valuable hands-on experience in a dynamic and collaborative...
-
Johannesburg, South Africa UNFPA Full time**Purpose of consultancy**: UNFPA ESARO strongly promotes young professionals in the region to engage and mentor them in core SRHR interventions of UNFPA. The junior consultancy is required to give professional opportunities to young leaders and build their skills to transit to successful professional endeavors. This specific consultancy in UNFPA ESARO is...
-
Junior External Sales Representative
3 weeks ago
Johannesburg, South Africa The Fastener Specialist Full timeWe have 2x Junior External Sales Rep Positions available in the North Rand and South Rand We are looking for a YOUNG individual who is outgoing, vibrant and ambitious. This rep will be calling on the construction, manufacturing and mining industry. You will be on the road and seeing clients and selling products that we sell to the market. Must have the...
-
Junior Support Engineer Johannesburg
2 days ago
Johannesburg, Gauteng, South Africa The Talent Experts Full timeJoin Our Rapidly Growing Team as a Junior Support EngineerIs this you?Are you an independent and technically savvy individual with a passion for renewable energy, particularly in the commercial and industrial solar space? Do you thrive in a fast-paced environment where problem-solving and hands-on activities drive success? If you're outgoing,...
-
Junior Product Risk Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeAre you an analytical thinker with a keen eye for risk management? We are looking for a Junior Product Risk Specialist to support risk assessment and mitigation strategies in a dynamic, fast-paced environment. This role requires a foundational understanding of derivatives and hedging, along with a strong willingness to learn and grow within the field. Key...
-
Junior Product Support Technician
2 weeks ago
Johannesburg, South Africa Enshrine Placements Full timeAn innovative machining tools sales and support company is looking to hire a Junior Product Support Technician to add to their team of experienced workforce that delivers quality service and support to its customers. As a junior product support technician, you will receive internal training on the company’s brand specific CNC machines and control system...
-
Digital Marketing Specialist
3 weeks ago
Johannesburg, South Africa ADvTECH Support Office Full time**Overall Purpose of the Job**: The Brand Digital Marketing Specialist role has been created to increase skillset and capacity in the Digital Marketing space within the brands and brand-groupings. The Digital Marketing Specialist’s role is to design, create, and deliver on Digital Marketing activities to support expansion and growth of the brands and...
-
Starlims Support Specialist
2 weeks ago
Johannesburg, South Africa Mediro ICT Full timeThe primary responsibilities of the Starlims Support Specialist are: to be a PRODUCT specialist, across the range of Starlims’ modules to develop, configure and support simple/complex system functionality based on Business Stakeholder’s requirements. Responsible for successful UAT & SAT of upgrades irrespective of Software enhancements, bug fixes and...