Event Services Supervisor

2 weeks ago


Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 24032937

**Job Category** Food and Beverage & Culinary

**Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Expert takes the initiative and delivers a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. Ensure staff is working together as a team. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Inspect banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Read and interpret all function sheets and relay all pertinent information the to the banqueting operations team. Document pertinent information in appropriate department handover.

Assist in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20kg without assistance and objects weighing in excess of 35kg with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time.

Guest Relations
- Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible; thank guests with genuine appreciation and provide a fond farewell.
- Address guests' service needs in a professional, positive, and timely manner.
- Assist other employees to ensure proper coverage and prompt guest service.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.

General Food and Beverage Services
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
- Assist your and other departments when needed to ensure optimum service to guests.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Perform other reasonable duties as requested.

Banquet Room Set-up
- Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
- Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, wares and equipment according to company standards.
- Ensure cleanliness of room vaccuming and dusting.
- Set up, operate, and troubleshoot audio-visual (AV), projection, lighting, and conferencing equipment, devices, and s



  • Cape Town, South Africa O'Brien Recruitment Full time

    **Company**: Join this highly acclaimed Hotel, renowned for their commitment to employee wellness, community engagement, and environmental sustainability. They are seeking a dynamic **Conferencing & Events Floor Supervisor** to join their team, who shares their passion for service excellence and maintaining exceptional standards. **Note**: This is a...


  • Cape Town, South Africa O'Brien Recruitment Full time

    Company: Join this highly acclaimed Hotel, renowned for their commitment to employee wellness, community engagement, and environmental sustainability. They are seeking a dynamic Conferencing & Events Floor Supervisor to join their team, who shares their passion for service excellence and maintaining exceptional standards. How to Apply:


  • Cape Town, South Africa O'Brien Recruitment Full time

    Company: Join this highly acclaimed Hotel, renowned for their commitment to employee wellness, community engagement, and environmental sustainability. They are seeking a dynamic Conferencing & Events Floor Supervisor to join their team, who shares their passion for service excellence and maintaining exceptional standards.How to Apply:


  • Cape Town, South Africa Protea Hotels Full time

    POSITION SUMMARY Our jobs aren’t just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Expert takes the initiative and delivers a wide range of services that allow our events to go off without a hitch. Whether setting up and...

  • Event Service Expert

    3 weeks ago


    Cape Town, South Africa Protea Hotels Full time

    POSITION SUMMARY Our jobs aren’t just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking...


  • Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 24058781 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare coffee breaks, carts, and stations with...


  • Cape Town, South Africa UCT Foods Services (Pty) Ltd ta Food & Connect Full time

    About the Role Food and Connect requires the services of suitably qualified, hard-working and responsible Food Service Assistant's to join our company. Reporting the Supervisor, the position will be responsible for preparing and serving a variety of drinks and food items, serving food items and promoting coffee consumption by educating customers. Minimum...


  • Cape Town, South Africa POP WAREHOUSE (Pty) Ltd Full time

    **Event Co-ordinator Job description**: - Maintain the company’s existing relationships with a client/ group of clients so that the clients continue to engage with POP Logistics in a sustainable and positive manner - Managing the relationship with the client to high standards - Interface with client and account co-ordinators - Identifies and anticipate...


  • Cape Town, South Africa Film & Event Media Full time

    Film & Event Media, a vibrant media hub specializing in media, marketing, and communication solutions for the film, business events, food service, hospitality, and tourism sectors, is in search of a talented and passionate content and editorial Editor to join our dynamic team. As an Editor, you'll play a pivotal role in crafting and delivering high-quality...


  • Cape Town, South Africa SFG Engineering Services Full time

    **Job Requirements**: - Grade 12 - 3-5 years’ experience in electrical generation field. - Technician experience will be an added value. - Relevant Mechatronics, Electrical Instrumentation, Electrical Engineering or equivalent Qualified - General understanding of electrical schematic diagrams with the capability to analyze and/or mark up of red lines. -...

  • Event Coordinator

    1 week ago


    Cape Town, South Africa icaperecruitment@gmail.com Full time

    **EVENT CO-ORDINATOR** **Based in town. A company that offers workspace to clients are seeking an experience event co-ordinator.** - Must have reliable transport to town._ **Requirements**: - A minimum of 3 years experience in hospitality and event and meeting room coordination or a related field. Food and beverage experience also a benefit. - Proven...


  • Cape Town, South Africa Protea Hotels Full time

    POSITION SUMMARY Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared...


  • Cape Town, South Africa UCT Foods Services (Pty) Ltd ta Food & Connect Full time

    About the Role Food and Connect requires the services of suitably qualified, hard-working and responsible Barista's and Food Service Assistant's to join our company. Reporting the Supervisor, the position will be responsible for preparing and serving a variety of drinks and food items, serving food items and promoting coffee consumption by educating...


  • Cape Town, South Africa The Staff Connection Full time

    Staff Connection is recruiting a Reservations Supervisor for a hospitality company within Cape Town.SA citizenDiploma in HospitalityMin 5yrs experience within a hospitality reservations environmentMust have supervised a reservations teamExperience in Opera - not negotiableGroup and events reservationsExperienced in dealing with travel agents, clients and...

  • Events Coordinator

    2 days ago


    Cape Town, South Africa Optimum Planner Pty Ltd Full time

    Main duties: - Communicate with new and existing customers - Coordinate Venue Viewing appointments - Follow up on inquiries - Assist on event days and appointments - Create reports - The Salary is based on events worked and Hours **Qualities** - Creative, Well spoken, presentable, outgoing, service orientated, enjoys to work around people, creative and...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Responsibilities**: - Assisting F&B Manager in designing delicious and attractive menus and continuously making improvements - Building positive relationships with food and beverage vendors. - Adhering to the food and beverage budget. - Managing daily food and beverage operations. - Following food and safety regulations. - Maintaining positive customer...


  • Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 24062724 **Job Category** Food and Beverage & Culinary **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Meet group...


  • Cape Town, South Africa Lewis Group Full time

    **Financial Services Supervisor** **Cape Division** **Based in Cape Town - Western Cape** **Prerequisite**: - A recognized Diploma or Degree (preferred) - Successfully completed the FAIS Regulatory Exam (RE5 for Representatives -preferred). - Working knowledge and understanding of applicable Financial Services Acts and Regulations. - A valid driver’s...


  • Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 24080402 **Job Category** Administrative **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Meet group coordinator/host(ess) prior to...

  • Supervisor

    3 weeks ago


    Cape Town, South Africa Tower Group Full time

    Supervisor in the Fast Food Industry!Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment? We are seeking a motivated and experienced Supervisor in Cape Town. As a Supervisor, you will work closely with the management team to ensure the smooth operation of our fast-food restaurant. Your responsibilities...