Product Specialist
5 days ago
Product Specialist
Key Outputs The successful applicant will be responsible for but not limited to the following job functions:
- Be involved in executing the subsidiary company's strategy in particular and the main company's strategy as a whole by introducing and enhancing various products and features in line with said strategy.
- Be product lead of cross functional development teams for new products or features, including large projects and launch items.
- Be able to successfully take a new product or feature from conceptualization through to implementation.
- Be aware of customer experience, digital and gamification trends and innovations in this field to act as an expert in guiding the company's new product or feature experience and enhancing the company's current product or feature suite to achieve strategic outcomes.
- Maintain awareness of trends and innovations in health and wellness.
- Work with various stakeholders including marketing, systems, graphics and usability experts to ensure great member experience in new and current product enhancements.
- Manage the priority of work and ensure delivery of work within each products stream as well as where it fits in with the bigger picture of the company's strategic outcomes according to greatest ROI and value.
- Ensure all products are designed to optimize self-servicing and are operationally efficient.
- Hold strategic relationships with certain partners and suppliers.
- Ensure the systems solution is efficient in achieving ROI and not doing more systems work than is necessary to achieve both short term product goals as well as long term sustainability goals of the same product and the eco-system in general.
- Develop a broad knowledge of the company's product and feature offering and assess the impact of new products/feature and product/feature enhancements to the greater business.
- Identify critical elements of each product that must contribute to the products success in particular and the company's strategic success as a whole.
- Identify key failure points in products and ensure that appropriate mitigations are in place either in product design or efficient operational processes.
- Contribute to formal and informal research to assist in product design and refinement.
- Develop presentation decks for meetings both internal and external.
- Develop product/feature specifications for product/feature launches and enhancements as well as medium to large projects.
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