Route Controller

2 weeks ago

Polokwane, South Africa RCL FOODS Careers Full time

Managing logistics systems daily.
- Ensure that daily de-briefs are done per driver per route.
- Supervised distribution KPI’S and do the relevant investigations daily.
- Ensure that Route Rides be done once a quarter and analyse the findings.
- Co-coordinating and ensure 100% attendance for Salesman-Driver and Van Assistant training.
- Investigate and compile action plans to counter poor KPI performance
- Handling customer complaints and queries
- Building and maintaining sound relationships with key stakeholders in the Industry
- Ensure sound administrative practices prevail

**Duties & Responsibilities**:

- Ability to work independently.
- Handle customer queries professionally
- Computer literate with skills in Excel and Word
- Strong leadership skills
- Computer literate
- Organized and systems orientated
- Ability to work under pressure
- Must be a self-starter and have the ability to use own initiative
- Must be able to communicate with people on all levels

**Minimum Requirements**:

- Grade 12.
- Minimum of 2 years’ Logistics experience preferably within the FMCG environment.
- Code 10 driver’s license.

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