Despatch Controller

At **RCL FOODS** we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often Our Talent Team is looking for someone who is brilliant at the basics to fill the role of **Despatch Controller **with great adaptable skills to join our Baking** Division**.

This position is responsible for delivering items to customers by verifying orders; inventorying stock; arranging transportation.

**Duties & Responsibilities**:
Organizes item orders by editing for price, promotions, weight compliance.

Arranges shipments by checking stock to determine inventory levels; anticipating delivery requirements; placing and expediting orders.

Ships items by examining items, destination, route, rate, delivery time; ordering carriers.

Verifies items shipped by matching bills of lading; reconciling quantities; noting discrepancies.

Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.

Replaces damaged items, shortages, and misshipments by determining optimal response of replacement or credit.

Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.

Updates job knowledge by participating in educational opportunities.

Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

**Minimum Requirements**:
Matric

Post matric qualification in Supply Chain or related field preferable

Minimum 5 years experience in a dispatch, logistics and distribution environment