Event Coordinator

**Location: Workshop17 - The Bank**
- **Job brief**_

The Event Coordinator is responsible for understanding and executing detailed event briefs, and ensuring that they have knowledge of what the client/event is aiming to achieve in order to make the event a success.

It is important that you proactively identify the client needs, plan, organise and confirm all elements that will make the event run well, and maintain a high standard of service, pre, during and post hosting the event.

Seeking and driving new opportunities to grow the network and client base is an important part of the Coordinator role. Therefore you should take the opportunity and have the ability to manage the venue as an entrepreneur.

Open communication with the location team, the event catering, the café and the hotel staff, is vitally important to ensure that the team has received detailed briefs which they are responsible for understanding and executing alongside you. You will be coordinating and ensuring the whole process runs smoothly.

You will provide support to the Location Manager and the location-based team with Community-related tasks and are part of delivering excellent customer service to our members and guests.
- **Working at Workshop17**_

Ready to join Africa’s #1 co-working space? Where individuals, teams and companies choose to work, meet and event. Our 9 unique locations in Johannesburg, Cape Town, Paarl and Mauritius offer our members a fully serviced flexible high-tech, co-working space, providing a platform for innovation, community, learning and culture.
- **Why work for us?**_

Besides being the best co-working place to work in Africa, we’re a dynamic and passionate team that works smart, in an energetic fast-paced culture of service, responsibility and creative problem-solving. Goal-orientated? Ambitious? We’re all about upskilling, learning and self-improvement. If you are a straight-talking, multi-tasking individual that’s all about customer service and can effortlessly handle heavy workloads and everyday glitches, we want you to be part of our growing team at Workshop17 The Bank.
- **General scope of work**:_
- Pre-event_
- Event booking process and scheduling; communication with clients; contract setup and needs analyses - layout, catering, parking, etc; uploading details onto the relevant platforms - CRM, W17 platform, overview sheet.
- Pre-meeting with the events and catering team.
- Test all tech.
- Event Management_
- Managing event client/s needs on-site
- The main point of contact on-site
- Catering
- Cleanliness
- AV setups and regular checks
- Post-event_
- Breakdown of the venue and return to standard setup
- Client feedback and follow up
- Business Development_
- Build relationships to grow returning clients and referrals.
- Create compelling first responses and quotes.
- Following through with the leads process - client engagement, CRM
- Team Player/Management_
- Assisting with reception duties & member queries
- Supporting the Community
- Managing events team
- Finance_
- Financial overview & ensuring to be line with the business case targets
- PO’s, submitting payments
- Customer service_
- Ensuring that all clients, including members, enjoy 5-star service, & that the teams deliver exceptional service.
- Space Management_
- Regular maintenance and AV checks
- Stock control
- **Ideal Qualifications, skills and experience**:_
- NQF5; Hospitality Events qualification.
- 3-5 years of hotel event and conference experience; planning and managing events.
- Excellent communication skills - verbal and written and ability to communicate well with high-end corporate clients.
- Experience in event sales and taking the lead on new opportunities.
- Experience in the Food and Beverage industry (is an advantage).
- Ability to manage multiple events simultaneously.
- Attention to detail, organised and thorough with a desire for continuous improvement & problem-solving.
- Action orientated.
- People management experience.
- Integrity and professionalism.
- Ability to train and set clear expectations.
- Team player.
- Ambitious & passionate.

**Job Types**: Full-time, Permanent

**Salary**: R16,000.00 - R20,000.00 per month

Application Question(s):

- Describe your personality in 3 words?
- How do you manage your time during your time at work?

**Experience**:

- event coordination: 2 years (required)