Clinical Manager

5 months ago


Cape Town, South Africa iMedrecruit Full time

**CLINICAL MANAGER ORTHODONTIC PRACTICE, CAPE TOWN (SS)**

Our client, an orthodontist based in the Southern Suburbs of Cape Town, is seeking to recruit an experienced clinical manager.

**Requirements**:

- Manage employees scheduling
- Ensure staff is on time, in uniforms, and ready for work before patients arrive
- Conduct morning meetings with prepared agenda and reviews daily goals
- Works with existing vendors to manage office equipment, utilities, software, technology, and the facility itself and resolves any required repairs or related problems
- Handle any customer service concerns of parents or patients
- Manage office and clinical supplies, and budget
- Report expenses and monthly close-outs
- Interview, hire, and oversee training of new personnel
- Confront violations of office culture, policies, and protocols and provides corrective and/or disciplinary action as needed
- Rearrange and maintain a full schedule of patients daily
- Assist patients with understanding and accepting their exam findings and clinical diagnosis
- Calculate and present fees for orthodontic treatment
- Coordinate financial agreements for the patients portion of orthodontic treatment costs
- Administrative duties including checking patients in and out, coordinating and collecting payments
- Promptly and respectfully answer telephone calls with a smile
- Schedule patient appointments and procedures in agreement with established protocols
- Perform insurance verifications and send insurance clams
- Maintain and clean and well-organized office environment
- Handle past due accounts
- Support clinical team
- Perform other duties as assigned or directed

**Qualification**:

- Education or experience in Business Administration, Healthcare Administration, or a related field
- 3+ years of experience in dental practice management and or orthodontic practice would be ideal
- Strong leadership and management skills
- Excellent oral and written communication skills
- Experience with dental software and electronic health records
- Demonstrated ability to provide excellent customer service to patients
- Knowledge of dental terminology and procedures
- Ability to work independently and as part of a team

**Skills and attributes**:

- What we are really looking for is someone who has the ability to multi-task, work in a fast-paced office environment, and has three years or more of dental or orthodontic management experience. They need to be a hard-worker who loves working in a fast paced environment and performs duties fast with a sense of purpose and urgency.
- Desire and commitment to serving and helping others
- Determination and persistence in submitting and appealing claims
- Positive attitude and ability to work effectively with a team
- Strong attention to detail and focus
- Professionalism and respect in all aspects of job
- Good grooming and professional appearance
- Strong relationship building and interpersonal skills
- Excellent verbal and written communication skills
- Strong organizational and expectation skills
- Ability to multi-task and work in a fast-paced office environment
- Strong computer skills and the skill to learn new programs as required
- Bilingual preferred (Afrikaans & English)

**Working hours**:
Monday to Friday, 08h00 17h00

Overtime if required


  • Clinics Manager

    3 months ago


    Cape Town, South Africa Kaelo Full time

    **Company Description** About Kaelo** Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money...


  • Cape Town, South Africa Inuversal Group Full time

    The Inuversal Group is seeking a dynamic Clinical and Services Manager to join their Cape Town team. The successful candidate will be responsible for managing clinical operations, administrative tasks, and driving sales within the healthcare facility. This role ensures the effective delivery of healthcare services, the smooth functioning of administrative...


  • Cape Town, South Africa IAVI Full time

    **Position Description** **Job Title**:Senior Clinical Trial Manager **Location**: Cape Town, South Africa; or South Africa-Remote **Reports to**: Associate Director, Clinical Operations **Position Summary**: Help IAVI translate science into global health impact as a Senior Clinical Trial Manager! IAVI is seeking a highly motivated Senior Clinical Trial...


  • Cape Town, South Africa IAVI Full time

    **Position Description** **Job Title**:Senior Clinical Trial Manager **Location**: Nairobi, Kenya; Cape Town, South Africa; or South Africa-Remote **Reports to**: Director, Clinical Operations **Position Summary**: Help IAVI translate science into global health impact as a Senior Clinical Trial Manager! IAVI is seeking a highly motivated Senior Clinical...


  • Cape Town, South Africa MHR Full time

    **Job Advert Summary**: MHR is currently recruiting for a **Clinical Risk Management Administrator **position at a dynamic insurance company, specialising in professional medical indemnity cover. This is a Permanent full-time or part-time position (min 5-6 hours/day). You will be required to work remote & in-office,** Cape Town** - Clinical qualification,...

  • Clinical Mentor

    5 months ago


    Cape Town, South Africa NACOSA Full time

    Cape Town - Eastern Cape - BCM and Alfred Nzo - Thabo Mofutsanyane, Lejweleputswa (Free State), - Capricorn and Mopani (Limpopo), - Ehlanzeni (Mpumalanga), Gert Sibande (Mpumalanga), - Sedibeng (Gauteng), **The duties and responsibilities of the **Clinical Mentor will include, but not limited to**: - Support the implementation of GBV clinical care and HIV...

  • Clinical Facilitator

    5 months ago


    Cape Town, South Africa Insphired Full time

    Our client in the Healthcare industry is currently looking for a **Clinical Facilitator**, in Cape Town. **Responsibilities**: - Develop the competence of all nursing staff. - Identify training needs to guide the development of appropriate clinical training interventions. - Promote a culture of continuous professional development. **Requirements**: -...


  • Cape Town, South Africa Recruitforce Group Full time

    Our client, a private hospital based in the Northern Suburbs of Cape Town are currently recruiting for a Hospital Clinical Coder who will be responsible, in collaboration with the Hospital Case Management Teams for liaising between the patients, treating clinicians and managed care organisations in order to provide clinical coding that is updated in...

  • Clinical Pharmacist

    5 months ago


    Cape Town, South Africa Immploy Recruitment Full time

    Critical Outputs Provide a comprehensive pharmaceutical care service evaluating all aspects of patient care to drive evidence-based pharmacotherapy, with the ultimate goal of improving patient care and outcomes. Implement all components of the LHC antimicrobial stewardship program. Compile and update antibiograms, and monitor microorganisms cultured at...


  • Cape Town, South Africa IAVI Full time

    **Position Description** **Job Title**:Manager, Clinical Laboratory Operations **Location**: South Africa, or Nairobi Kenya **Reports to**: Associate Director Africa Clinical Lab program **Position Summary**: Are you an experienced Laboratory Professional who is eager to make an impact on global health at an innovative and mission driven organization?...

  • Clinical Facilitator

    1 month ago


    Cape Town, South Africa Jordan HR Full time

    National Diploma in Nursing or related disciplineRegistered Nurse with current SANC registrationMinimum of 3 years post graduate experienceA minimum of 2 years Private Hospital work experienceICU experience and Ventilator trained essentialIntermediate computer skills, including all Microsoft Office programs (Word, Excel, Email)drivers license and own...

  • Clinical Facilitator

    1 month ago


    Cape Town, South Africa Jordan HR Full time

    National Diploma in Nursing or related discipline Registered Nurse with current SANC registration Minimum of 3 years post graduate experience A minimum of 2 years Private Hospital work experience ICU experience and Ventilator trained essential Intermediate computer skills, including all Microsoft Office programs (Word, Excel, Email) drivers license and own...

  • Clinical Authorizer

    3 weeks ago


    Cape Town, Western Cape, South Africa Palesa Mbali Group Full time

    Palesa Mbali Group is seeking a skilled Clinical Authorizer to join our Pre-Authorization Call Centre team.The successful candidate will be responsible for authorizing hospital authorization requests, ensuring compliance with clinical appropriateness, medical necessity, and risk management principles.Key Responsibilities:Apply coding principles, medical...

  • Clinical Researcher

    6 months ago


    Cape Town, South Africa Faircape Full time

    Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre which provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Neurological, Orthopaedic, Surgical and Respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients' rehabilitation...


  • Cape Town, South Africa SubjectWell Full time

    **About SubjectWell** SubjectWell is a private equity-owned company on an unstoppable mission to disrupt the antiquated $100 billion dollar clinical trial patient recruitment sector. Almost all clinical trials fall behind schedule, leaving patients unable to access the most promising treatments and pharmaceutical and biotech companies unable to quickly carry...


  • Cape Town, South Africa TASK Full time

    **Overall Purpose of the Position**: As a Clinical Trial Quality Assurance Manager (QAM), you will play a pivotal role in ensuring the integrity, compliance, and quality of our clinical trials, including when TASK takes on the role and responsibilities of Sponsor in quality oversight and management of a clinical trial on behalf of a sponsor / grant studies....


  • Cape Town, South Africa IAVI Full time

    **Position Description** **Job Title**:Clinical Operations Specialist **Location**: Cape Town, or Remote in South Africa **Reports to**: Associate Director, Clinical Operations **Position Summary**: Help IAVI translate science into global health impact as a Clinical Operations Specialist! IAVI is seeking an ambitious Clinical Operations Specialist (COS),...


  • Cape Town, Western Cape, South Africa Dis-Chem Pharmacies Full time

    Job Title: Primary Health Care Clinic ManagerJob Summary:Dis-Chem Pharmacies is seeking a highly skilled and experienced Primary Health Care Clinic Manager to join their team in Kenilworth. The successful candidate will be responsible for managing and operating a profitable, Primary Health Care Clinic situated in a pharmacy within the scope of practice of a...


  • Cape Town, Western Cape, South Africa Jordan HR Full time

    Clinical Facilitator ==================== We are seeking a highly skilled and experienced Clinical Facilitator to join our team at Jordan HR. The successful candidate will be responsible for providing clinical expertise and support to our nursing staff, ensuring the highest standards of patient care and safety. **Key Responsibilities:** * Provide clinical...


  • Cape Town, Western Cape, South Africa Go Lean Health Full time

    We are seeking a skilled and organized Clinical Research Coordinator to support our clinical trials at Go Lean Health.Key Responsibilities:Answer phone calls and handle patient inquiries efficiently.Schedule patient appointments and manage the clinics calendar.Conduct reminder calls to patients about their upcoming appointments.Collect and record patient...