Product Trainer

**Listing reference**: cartr_000386**Listing status**: Online-
**Position summary**

**Industry**:IT & Internet

**Job category**:Training

**Location**:Nelspruit

**Contract**:Permanent

**EE position**:No

**Introduction**
- Are you curious, adaptable and entrepreneurial? Do you take ownership, embrace challenges and love problem-solving? We’re a world-leading smart mobility tech company with over 1,700,000 subscribers across 23 countries, and we’re looking for a Product Trainer to join our team**Job description**

**Responsibility**:

- Train Cartrack clients and internal staff on the use of the Fleet Pages.
- Assist with Training on unit testing, identify training requirements and research and develop internal training material
- Assist in interpreting reports for data analysis.
- Identify, prepare and deliver training solutions for Fleet Clients (and internal clients)
- Provide in-depth quality training to internal and external clients
- Maintain effective communication with clients to establish training needs
- Evaluate the effectiveness of training and modify materials as appropriate
- Assist RMs and AMs with fleet technical knowledge, skills and understanding of fleet products
- When required or on request, accompany RMs and AMs to prospective clients and do demonstrations of the product before purchase
- Travel within the province as and when required
- Conduct and evaluate assessments of fleet training and provide solutions to skills gap

**Minimum requirements**

**Requirements**:

- Grade 12 / Senior Certificate
- National Certificate in OD ETDP (NQ5) - **Preference but not required**:

- Registered Trainer, Assessor, Moderator with MERSETA - **Preference but not required**:

- Previous Facilitator / Training Officer Experience - **Preference but not required**:

- Client Services Orientated
- Self-Starter
- Advanced presentation / facilitation skills
- Detail Focused
- Strong level of EQ and assertive
- “Go Getter” attitude