Compliance Manager

2 months ago

Johannesburg, South Africa FirstRand Full time

Job Description

Dear Future, Compliance Manager

The role requires you to ensure there is implementation of the Group’s compliance frameworks and programmes in consultation with business ensure conformance and adherence with regulations and delivers through a team of Compliance resources/specialists. Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards. Perform regular audits, design control systems and help to design and implement company policies.

Are you someone who can:

- Deliver against operational and cost targets
- Prioritise resource allocation to minimise and reduce wastage
- Deliver customer experience excellence aligned to organisational values and service standards
- Build professional long-term relationships with internal customers based on trust that builds the brand
- Provide internal customers with relevant information to keep them informed of products and service options identification of improvement opportunities
- Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
- Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
- Research, enable and consult on improvements and opportunities to harness technology and platform enablement
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
- Analyse and interpret regulation and legislation and using a risk-based approach. Identification and risk rating of applicable laws and regulations for responsible business units
- Development and implementation of compliance/legislative universe for responsible business units
- Development and implementation of Compliance Risk Management Plans (CRMPs) for core legislative and regulatory provisions
- Incident reporting, to ensure timeous escalation of compliance risks and incidents Interpret regulation and legislation and assist business units with practical implementation thereof
- Advise and provide guidance to management on systems, policies, processes and controls implemented to enable compliance
- Research and communicate applicable legislative developments to all stakeholders
- Assist with the promotion of a culture of compliance and awareness and actively participating in compliance projects and training initiatives
- Provide training on applicable regulatory requirements to relevant compliance and business stakeholders
- Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
- Ensure implementation of relevant policies, governance and practice standards across the business
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
- Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findigns and changes
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
- Educates others and makes suggestions for improvements
- Networks and participates in specialist risk forums where required
- Provide input into the development of the business area tactical strategy in achievement of the overall business trategy
- Develop and implement an area operational plan in achievement of Business objectives
- Responsible for implementing and enforcing the organisation's or business units' compliance program
- Maintains awareness of regulatory framework and specific obligations in all Market Conduct related legislation but in particular the National Credit Act (NCA), Consumer Protection Act (CPA) and Home Loans and Mortgage Disclosure Act (HLMDA)
- Ensures comprehensive consolidated compliance reporting with clear articulation of trends and risk insights.
- Facilitates appropriate escalation and aggregation of issues.
- Coordinates Regulatory reporting (annal compliance returns, quarterly statistical returns)
- Consults on an on-going basis with operational managers to ensure conformance with applicable conduct laws and regulations
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
- Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
- Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
- Partner and collaborate with team members to achieve team success
- Share information and knowledge that benefits the team
- Manage team delivery against goals in the area of responsibility
- Ma

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