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HR Generalist

1 month ago

Johannesburg, South Africa Bokamoso Full time

**PURPOSE OF ROLE**

The overall purpose of this position is to support and oversee all the operational Human Resource functions relating to the different divisions as well as provide a strategic partnership to the leadership of the business. The role’s key focus includes but are not limited to recruitment and vacancy management, on-boarding processes, HR systems data input quality validation, HR compliance, regional compliance with all Group HR Policies, maintenance of Human Resource standards and execution of new start-up projects, contracts and roll out or ad-hoc operational requirements, related to the HR processes.

**RESPONSIBILITY/PROCESS/KEY PERFORMANCE INDICATOR**
- Drive Human Resources (HR) strategy_
- Provide input to HR initiatives to be implemented to support the achievement of the HR strategy.
- Provide insight and contribute to project initiatives in terms of framework development for implementation in the business, new talent or performance processes.
- Drive the execution of HR plans and ensure integration with key HR deliverables and interventions.
- Report on the progress, gaps and performance improvements on HR key initiatives.
- Manage and coordinate HR related programs/projects in accordance with the HR strategy.
- Service Excellence_
- Build strategic relationships through consistent consultations with clients.
- Provide high-quality advisory in line with set HR standards, policies and procedures.
- Contribute to the enhancement of the HR service functional delivery levels (e.g. mapping and improvement of business processes).
- Contribute and manage the optimisation of specialised services relevant to the allocated department.
- Provide information on specific trends and practices to the relevant HR Specialist (EE, ER, L&D, and REM etc.).
- Present HR best practices to situational business needs for consideration and implementation.
- Develop adequate competencies for HR Officers to render a first line HR enquiry and information service.
- Reporting_
- Provide weekly to monthly reports on key HR metrics, such as vacancy tracker, movements/headcount reports, and leave reports to key stakeholders in the support service areas as part of monitoring and tracking of key metrics.
- Provide ad-hoc reports to Line Management as and when required.
- Report on progress on the implementation/roll-out of the transformational programmes.
- Report on performance management trends and analysis.
- Planning, Recruitment & Selection_
- Manage and facilitate the recruitment and appointment processes
- Coordinate the following activities for effective planning, recruitment and appointment process:

- Provide an effective resourcing service to the departments, including influencing and advising Line Management on job analysis, job descriptions, job evaluation, advertising, and shortlisting.
- In collaboration with the Organizational Design team, assist the Line Manager to compile and update the relevant job description/s.
- Partner with Line Managers to determine the selection criteria.
- Ensure that complete and accurate documentation (advertisements, job descriptions and recent Employment Equity (EE) stats) is submitted, as agreed with the relevant Line Manager.
- Employee Relations_
- Provide guidance and support to Line Managers on Employee Relations (ER) matters, in line with relevant procedures and guidelines.
- Assist Line Managers in resolving ER issues to avoid escalation to shopstewards /union representatives.
- Liaise with the ER department to resolve matters of a serious nature and high impact to the business.
- Where required, support the ER Department in attending or representing HR in disciplinary hearings for Operations.
- Retention and Onboarding Management_
- Provide data and trend analysis on the department’s retention successes and risks.
- Conduct exit interviews, obtain relevant data (exit interview questionnaire and quantitative data gathered during the interview) and submit/discuss relevant findings to the key stakeholders in operations and SME for further trends analysis and consolidation to derive lessons learnt as part of continuous improvement.
- Discuss risk areas with the Line Manager, recommend preventative/remedial actions and implement as agreed.
- Knowledge And Skills Requirements_
- Knowledge of labour legislation including BCEA, LRA, COIDA, EEA.
- Knowledge of PSIRA (Private Security Industry Regulatory Administration)
- Multi-Union experience.
- Experience within the Services and or Security Industry
- Ability to interact on all levels.
- Must have excellent communication and people skills.
- Administration, interpersonal communication, and client liaison skills are required.
- Own vehicle and valid driver’s license.
- Willing to travel when required.
- Qualifications_
- BA/ B Com degree in Human Resource Management/Industrial Psychology
- Post-graduate degree in Human Resource Management/Industrial Psychology is an added advantage
- Experience_
- 5 years’