1st Line Service Desk Analyst

1 week ago


Parktown, South Africa RJPersonnel Full time

2years

Technical advice and support to clients with regard to network and systems
Hardware-, software
- and database maintenance and administration
System specifications and basic - development
Research, plan, troubleshoot and maintenance of the Wine Online and Ethical Trade system
End-user training

**Qualifications and Experience**:
Degree/Diploma in computer science or equivalent qualification
Excellent project management skills
Ability to record and document resolutions
Analytical and numerical skills
Exposure and/or experience in the development of documentation/manuals for training, user procedures, system specifications
Planning, organising and time management skills, business acumen and action orientated
Advanced administrative and problem-solving skills and technical aptitude
Sound interpersonal skills
A positive, energetic, patient, tolerant and professional individual


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