Operations Manager: Change

3 weeks ago

Northern Suburbs, South Africa Curo Fund Services (Pty) Ltd. Full time

**Role purpose**

Responsible for overseeing and leading the work of a cluster(s) of the team, such as planning and maintaining procedures, and policies that enable and encourage the optimum performance of the people and other resources within the team. To support the team, occasionally it will be needed to liaise with internal teams and managers, external asset managers, clients, counterparties, CSDP’s, JSE and Strate will be required in order to carry out these functions.

**Specific Duties include but are not limited to**:

- **Coordination and Supervision**:

- Coordinate, manage and monitor the workings of the cluster. Delegate tasks and accountabilities. Effectively manage the leave planner and ensure back-ups are in place, especially during December holidays.
- **Reporting** - Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment. Produce monthly STATS/KPI’s.
- **Communication**:

- **Resources** - Work with Human Resources to recruit and place required staff. Provide effective performance feedback through the performance management process and ensure objectives and reviews are completed timeously. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

**Education & Experience**
- Bachelor’s degree in Commerce (Accounting preferred)
- Diploma or course in SA Financial Market Instruments will be an advantage
- 5 - 7 years’ experience in the financial services industry, with at least 3-5 years at a management level.
- Understanding of risk and techniques to manage risk within teams
- Understanding of processes and controls and the knowledge of how to improve these.
- Understanding of end-to-end processes across the business.
- Individual who can use initiative and take ownership of issues/problems.
- Highly developed analytical, technical and problem-solving skills
- Strong organizational and interpersonal skills.
- Proficiency in Excel, Word and PowerPoint.
- Clear communicator (verbal & written).
- Proven ability to be a team player as well as an individual contributor.
- Have the ability to work under pressure.
- Strong attention to detail, control and risk orientated.
- Ability to manage and train staff.
- High degree of professionalism, ethics and integrity.
- Knowledge of various systems ie. Accurate, Banking, Hiport, Connex, CTM, Interface and Finswitch will be an advantage.

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