Hotel Night Porter
2 months ago
**About**: Our Hospitality client is a world-class destination offering culture, cuisine, golf and entertainment.
**Position Overview**: Are you a night owl with a passion for hospitality and providing exceptional guest service? We are seeking a dedicated and reliable **Hotel Night Porter** to join our client’s team and ensure our guests receive excellent service throughout the night.
**Key Responsibilities**:
- Welcome late arrivals, assist with check-ins, and manage guest requests.
- Maintain security and safety of the hotel during night hours by performing regular patrols and monitoring guest access.
- Handle any guest inquiries or complaints in a professional and timely manner.
- Assist with light cleaning duties in public areas and ensure the hotel is ready for morning operations.
- Set up or assist with preparing breakfast areas or conference rooms for morning use.
- Provide room service, including delivering late-night snacks or amenities to guests.
- Assist with luggage handling, including early morning departures or late arrivals.
- Communicate any maintenance or security issues to the appropriate departments.
**Requirements**:
- Previous experience in hospitality or a customer service role is a plus but not essential.
- Excellent communication and interpersonal skills.
- Ability to work independently and remain calm under pressure.
- Good organizational skills and attention to detail.
- Flexibility to work overnight shifts, including weekends and holidays.
- Basic IT skills for handling reservations or guest inquiries.
- A friendly, professional attitude with a strong focus on guest satisfaction.
**If you enjoy working at night and have a passion for hospitality, we’d love to hear from you
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