Product Specialist
8 months ago
**Gauteng**, JHB - Eastern Suburbs**
**Annually Cost To Company (Negotiable)**
Our client is currently recruiting for an Industrial Specialist - Earthmoving Machines, this opportunity focuses on Construction machinery specifically where you will be the Product Specialist for the Group.
- Assist with technical enquiries and technical problems with machines to resolve product issues.
- Investigate into field information reports to identify notifications of serious problems.
- Determine the cause of problems and submit Field Information Reports to factory to assist customer and provide accurate feedback.
- Receive and enforce service bulletin instructions to ensure compliance.
- Provide technical support to customers (verbal and physical) to ensure products operate continuously and physical) to ensure products operate continuously.
- Provide technical support to all external customers and conduct continuous monitoring of service and product quality
- Perform any ad-hoc projects on request
- Perform training to delegates on specialized field on predetermined dates
- Assess staff on practical training to upskill the workforce and build internal confidence
- Perform health and safety training to ensure a healthy and safe work environment
- Ensure continuous checking of Field Information report to ensure warranty claims are processed timeously
- Conduct trend analysis on all warranty claims to identify possible trends in breakdowns
**Education**:
- Qualified Mechanic / Hydraulic (Hydraulic / Electrical)
**CV’s can be send to**
***
- For more information please contact:
**Lehandre Volschenk
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