Product Development Specialist

2 days ago

Johannesburg, South Africa Gilbarco Full time

**JOB TITLE**:Product Development Specialist

**DEPARTMENT**:Data & Decision Science***

**REPORTING TO**:Product Development Leader MEA

**REGION**:Bedfordview, South Africa

**PURPOSE OF POSITION**

The Data & Decision Science Product Specialist will be responsible for utilizing their technical skills to ensure excellent product delivery, through the support of development and documentation of products and solutions.

**KEY RESPONSIBILITIES**
- Become a technical product specialist on the following Solutions, Products and Platforms: Orpak VIT, NavMan Wireless, Orpak site controllers, eNhance and Enhance One controller, VR ATG, Fafnir ATG, Integrator Compact and DF360. Working knowledge all these Solutions, Products and Platforms will also be required.
- Provide 3rd line in-field and/or remote support to the technical, contractors, distributions and customer with full issue analytics, root cause analysis, resolution and documentation of any identified product technical issues.
- External escalation of issues not within 1st or 2nd line support scope to technology partners with full management of resolution cycle and tracking of deployment of identified fixes.
- Internal escalation and management of all exceptions, product issues, software bugs and other anomalies identified for resolution through the PPG/APD process.
- Implement and track deployment of any identified in-field hardware modifications and or software updates that need to be completed.
- Develop and document standard works instructions for products and solutions.
- Develop and document technical specifications and documentation for products and solutions.
- Support the technical training specialist as a product specialist.
- Keep up to date with and keep company up to date with technology partner new development and market space technological advancements.

**POSITION RELATIONSHIPS**

**Internal**
- Senior/Middle management level
- Business unit leader.

**External**
- Managerial level customer

**MEASURES OF PERFORMANCE (INDICATORS)**

**Leading Indicators**

**Quality**
- 98% OTD of Data Requests per customer
- 98% Quality Target met for customer outputs
- 98% OTD of Data & Decision Science projects and solutions
- 95% OTD of internal statistics

**Lagging**

**Best Team Wins**
- Increase engagement of reporting team by 5%
- Increase performance enablement of reporting team by 5%

**HSSE**
- HSSE NM/PI targets met
- HSSE Audit targets met

**Education/**achievements**

Post graduate diploma in electronics or higher tertiary qualification required.

**Experience/**Knowledge**
- Technical skillset and good understanding of Vehicle technology and Electronic controls.
- Excellent communication skills, both written and verbal, with a good telephone manner,
- High level of computer literacy.
- A high level of technical ability and the ability to grasp new technologies and translate these technologies into written documentation.
- Ability to comprehend processes, and logically solve problems, which may be identified.

**ROLE SPECIFIC COMPETENCIES & BEHAVIOURS**

**Specific Skills**
- A technical person with the ability to convey technical solutions and materials to groups and individuals in a manner that promotes issue resolution.
- A high attention to detail
- An ability to develop technical material for technical solutions.
- A high degree of accountability & integrity and must be capable of working unsupervised whilst understanding the importance & interdependencies of the team
- A good communicator both internally with the other team members as well as externally with our clients
- Be able to handle pressure and take responsibility for workload

**Customer Driven**
- Gains insight into customer needs.
- Identifies opportunities that benefit the customer.
- Builds and delivers solution that meet customer expectation.
- Establishes and maintains effective customer relationships.

**Collaborative**
- Works cooperatively with others across the organization to achieve shared objectives.
- Represents own interest while being fair to others and their areas.
- Partners with others to get work done.
- Credits others for their contributions and accomplishments.
- Gains trust and support of others.

**Inclusive**
- Seeks to understand different perspectives and cultures.
- Contributes to a work climate where differences are valued and supported.
- Applies others’ diverse experiences, styles, backgrounds, and perspectives to get results.
- Is sensitive to cultural norms, expectations, and ways or communicating.

**Accountable**
- Follows through on commitments and makes sure others do the same.
- Acts with a clear sense of ownership.
- Takes personal responsibility for decisions, actions and failures.
- Establishes clear responsibilities and processes for monitoring work and measuring results.
- Designs feedback loops into work.

**Champions VBS**
- Identifies and creates the processes necessary to get work done.
- Separates and combines activities into e

  • Business Development Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa ATLAS PRODUCT Full time

    About ATLAS PRODUCTWe are a leading organization in the South African market, committed to delivering exceptional products and services.Job DescriptionThe Sales and Marketing Representative will be responsible for driving sales growth, developing new business opportunities, and expanding our product portfolio in Africa.Key Responsibilities:Conduct market...

  • Senior Product Specialist

    5 days ago

    Johannesburg, South Africa F & G Sourcing Specialist Full time

    Our financial services client is seeking a skilled **Senior Product Specialist** to join their team in Johannesburg. **Main Purpose of Role**: To enable the business growth strategy by ensuring that the Payroll and related products remains relevant, competitive and of high quality. This position works closely with business units to gain in-depth...

  • Business Development Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa ATLAS PRODUCT Full time

    At ATLAS PRODUCT, we are seeking a skilled Business Development Manager to join our team. As a key member of our organization, you will play a vital role in driving business growth and development.Job SummaryThe Business Development Manager will be responsible for identifying new business opportunities, developing and executing strategies to capture those...

  • Product Development Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Ad Talent Full time

    About the Role:We are seeking a talented Product Development Specialist to join our team at Ad Talent. In this role, you will be responsible for defining product specifications, coordinating with suppliers and tech partners, and ensuring seamless execution of advertising campaigns.The successful candidate will have a strong technical background, with at...

  • Product Development Specialist

    7 months ago

    Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To design products of medium complexity, which includes market research, business viability study, and final product design.**experience and...

  • Production Development Specialist

    7 months ago

    Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Eastern Suburbs - Annually Cost To Company (Market related) You will be working as Production Development Specialist and will be the part of Electrification business area for Distribution Solutions division based. In this role you will be reporting to Operations Manager and will be joining a dynamic production team where our focus is on...

  • Product Development Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Overview:We are seeking an exceptional Product Development Specialist to join our team at Network Recruitment. As a key member of our Applications Engineering department, you will be responsible for designing and developing innovative products and systems while maintaining technical integrity.Key Responsibilities:Design and develop cutting-edge products...

  • Business Development Executive

    3 weeks ago

    Johannesburg, Gauteng, South Africa ATLAS PRODUCT Full time

    We are seeking a highly skilled Business Development Executive to join our team at ATLAS PRODUCT. In this role, you will be responsible for developing and executing sales strategies to drive business growth in South Africa and potentially expand to other African countries.The ideal candidate will have a strong background in sales and marketing, with...

  • Business Development Strategist

    3 weeks ago

    Johannesburg, Gauteng, South Africa ATLAS PRODUCT Full time

    Company OverviewATLAS PRODUCT is a leading company that offers comprehensive business solutions. We are seeking a highly skilled Consultant to join our team and help us expand our operations.

  • Automotive Product Development Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Placement Dynamics Full time

    Are you a driven and results-oriented professional looking to take your career to the next level? Placement Dynamics has an exciting opportunity for an Automotive Product Development Specialist to join their team in Selby, Johannesburg. In this role, you will be responsible for leading the identification, development, and launch of new products within the...

  • Specialist: Product Development

    7 months ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Specialist: Product Development

    2 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Excavation Product Development Specialist

    7 days ago

    Johannesburg, Gauteng, South Africa Gap Consulting Full time

    Gap Consulting is seeking an experienced professional to fill the role of Excavation Product Development Specialist.">This individual will oversee all elements of the product development lifecycle, ensuring that products meet customer needs and company objectives. ">Key Responsibilities include: Managing cross-functional teams to drive product development...

  • Product Specialist

    1 month ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Hello future Product Specialist Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Purpose The purpose of...

  • Strategic Product Development Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time

    Job OverviewWe are seeking a highly skilled Strategic Product Development Specialist to join our team at Top Talent Professional Services. As a key member of our marketing team, you will be responsible for developing and executing strategies that drive product growth and innovation.About the RoleThe successful candidate will have a strong background in...

  • Advanced Product Development Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    About the Role:As an Advanced Product Development Specialist at Network Recruitment, you will be responsible for overseeing and driving the development and implementation of credit products, including credit policy systems, credit scoring, provisioning, and system data management.Key Responsibilities:Product Ownership: Manage and prioritize the development...

  • Automotive Product Development Specialist

    1 month ago

    Johannesburg CBD, South Africa Quality Select Recruitment Full time

    We are currently looking for an experienced Product Development Specialist to join our team at Quality Select Recruitment. This is a unique opportunity to work with a reputable company in the automotive industry.Job DescriptionThe successful candidate will be responsible for managing the entire product lifecycle, from development and introduction to...

  • Product Specialist

    7 months ago

    Johannesburg, South Africa FirstRand Full time

    Job Description To provide specialist product advice. Hello Future Product Specialist Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team at FR Life Wellness, you will be surrounded by unique talents, diverse...

  • Product Specialist

    7 days ago

    Johannesburg, Gauteng, South Africa Prostaff Holdings Full time

    Job OverviewWe are seeking a highly motivated Product Specialist to join our team at Prostaff Holdings.About the RoleThis is a challenging opportunity for individuals with a strong background in technical sales and a passion for driving business growth. As a Product Specialist, you will be responsible for identifying new sales opportunities, building strong...

  • Product Specialist

    2 weeks ago

    Johannesburg, South Africa BankservAfrica Full time

    This details all the information about the job posting. **WORKING CONDITIONS** ***_This position is, in the normal course of events, office bound. Currently, due to the COVID-19 pandemic, most employees are working from home. When it is safe to do so, and management announces a return to office, you will be required to comply with this instruction. Should...