Hotel Cleanliness Supervisor

7 months ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 24080173

**Job Category** Housekeeping & Laundry

**Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

**Function**

Join our amazing team and deliver unforgettable and memorable experiences.

**Required Experience & Qualifications**
- At least 2 years’ experience in a team leader/ Supervisory position in a five-star hotel.
- Professional and positive disposition
- Good leadership and mentorship skills
- Good staff management skills
- Knowledge of the Occupational Health and Safety Act
- Experience in disciplinary procedures and practices
- Quality and customer service driven
- Ability to work within a pressurized environment
- Proactive, self-motivated Individual with good professional work ethic
- Strong interpersonal and communication skills
- Ability to engage and interact with guest
- Ability to deal with conflict situations
- Sound administrative skills
- Ability to work effectively under time constraints and deadlines
- Required to work rostered shifts and irregular hours as per operational requirements
- Hardworking, can do attitude, ambitious, ability to use Initiative and be proactive
- Ability to work within a team and without supervision
- Excellent problem solving, planning and organizing skills
- Ability to meet deadlines and deliver results.
- Able to deal effectively with all levels of staff including senior management
- Flexible working hours as well as available to work weekends, public holidays, opening and closing shifts when rostered as per operational requirements

**Key Responsibilities**
- Assist management in training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures
- Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
- Speak with others using clear and professional language; prepare and review written documents accurately and completely.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

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