Sports Travel Consultant

4 weeks ago


Cape Town, South Africa RMV Solutions Pty Ltd Full time

Sports Travel Consultant
LOCATION: Preferably in Foreshore, Cape Town, or Bryanston, Johannesburg.
SALARY: Competitive salary based on relevant experience.

A new opportunity is open for individuals passionate about Marathons

JOB DESCRIPTION:

- Design, quote, book, and manage inbound and outbound journeys for the Sport and Leisure division with a focus on Marathons.
- Provide exclusive services to clients.
- Assist in Product Development to ensure current products meet market demand.
- Exceed client expectations, meet operational deadlines, and achieve sales targets.

KEY RESPONSIBILITIES:
CLIENT RELATIONSHIPS:

- Ensure client expectations are met with top-notch service.
- Offer runners/clients the best prices and products.
- Introduce creative ideas and review client offerings.
- Build and maintain relationships with clients and staff.
- Communicate effectively with clients and staff.
- Follow up with clients and leads.
- Manage and lead guests during travel.
- Travel with Marathon groups as needed.
- Understand the Marathon environment.
- Manage all ITOs appointed by the client.

TECHNICAL SKILLS:

- Adhere to client policies and specifications.
- Utilize Tourplan and Amadeus Ticketing.
- Understand marathon/runners needs.
- Comply with client policies and procedures.
- Prepare quotations and costings.
- Manage documentation for groups.
- Improve margins and lead operations positively.
- Provide exceptional customer care.
- Manage Zoho.

ADMINISTRATION:

- Understand and follow divisional procedures.
- Submit timely reports and maintain confidentiality.
- Ensure accurate costings for best value.

FINANCIAL REPORTING:

- Provide weekly and monthly financial reports.
- Monitor profitability and activity.
- Manage debtor and creditor payments.

TEAMWORK:

- Build relationships with division teams.
- Coach, motivate, and develop teams.
- Support all business units.
- Collaborate with sales and marketing.

SUPPLIER RELATIONSHIPS:

- Build relationships with preferred partners.
- Secure the best rates and understand supplier products.
- Source new products and negotiate client requirements.

LEARNING AND DEVELOPMENT:

- Develop product knowledge and attend industry events.
- Stay informed about industry trends.
- Attend relevant exhibitions and trade shows.

QUALIFICATIONS & EXPERIENCE:

- Matric certificate.
- Travel & Tourism qualification.
- ** 3-5 years of experience in the Tourism Industry.**
- ** Knowledge of the Marathon World is essential.**
- ** Experience with Tourplan is required.**

Matric certificate. Travel & Tourism qualification. 3-5 years of experience in the Tourism Industry. Knowledge of the Marathon World is essential. Experience with Tourplan is required.


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