Sharepoint Team Lead

2 weeks ago


Durban, South Africa Helen Lucre Resourcing Pty Ltd Full time

**Location**: Durban

**Remuneration**: Market related

**HLR Reference #**:HLR7555

**Environment**:Join this well-established company taking on the responsibility of growing the capabilities of the support team to ensure outstanding customer satisfaction


**Pur**pose of the role**:

- Responsible for overseeing and managing the support team, ensuring the delivery of high-quality technical support and exceptional customer service to clients utilising SharePoint solutions.
- **Play a vital role in incident and problem management, driving continuous improvement initiatives**

**Qualifi**catio**ns and Experience Required**:
**Relevant IT Diploma or Degree**:
**Solid knowledge of MS Sharepoint and MS Office**:
**Knowledge and understanding of Windows Server operations and roles such as File Services, Printing, Active Directory, Certificates, Patching, IIS, DNS, DHCP, Performance Monitoring, Event Logging, and PowerShell Scripting**:
**Experience in monitoring and reporting on SLAs**:
**Experience in developing and maintaining documentation on client configurations and configuration changes**

**Consultant**: Debbie Wilke


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