Demand Management Specialist

5 days ago

Pretoria, South Africa SNG GrantThornton Full time

**Job Summary**:
Own, facilitate and lead the stock forecasting and demand management process for the company in order to drive visibility of demand to the Business and in particular to the supply chain; improve product prioritization and associated business decisions; and improve customer service.

**Qualification**:

- Minimum of a relevant Degree in Procurement or equivalent (NQF 7)
- Minimum 5 years' experience in SCM environment (within manufacturing context [TQM; JIT, etc] OR relevant SCM field of operations)

**Experience**:

- Wide knowledge of SAP MM module
- Policy development and implementation
- Cost benefit analysis
- SCM processes
- Legislative regulations
- Process implementation
- Benchmarking process
- Company products
- Procurement best practices
- Inventory management principles
- Project management
- Distribution management
- Standardisation methodologies
- Financial and planning processes
- Customer relationship management

**Key Responsibilities**:
**1 Strategic Planning**:

- Define the degree of forward planning (3 - 6 months, 2 years etc) and execute accordingly

**2 Strategy Operationalisation**:

- Work in conjunction with the Warehousing Manager and the Procurement Managers in the SCM team, to co-create the national strategy, based on a 1-year’s view of requirements
- Ensure the agreed strategic targets are implemented through team targets and that these targets align cross functionally within area of responsibility

**3 Demand Forecasting and Management**:

- Ensure that the forecasts presented have appropriate documented assumptions and that the base forecast has been challenged in advance of it being presented to the BU
- Daily Service Level management

**4 Business Intelligence**:

- Master Data and Business Process Conformance

**5 Demand Chain Productivity and KPA Reporting**:

- Compile KPI reports and update the performance matrix
- SLA reporting

**6 Project Management**:

- Drives continuous improvement in both forecast accuracy and customer service excellence by making recommendations for change using facts and trends learnt through appropriate analysis of that
- Work closely with the Sales / Customer team to complete promotional effectiveness analysis and provide input into pricing decisions where appropriate

**7 Innovation**:

- Work with Customer teams to develop the forecast for new products and to manage the discontinuation of products out of the business

**8 Portfolio Management**:

- Complete the data analysis to provide input into discussions on portfolio management

**9 Sales and Operations Planning**:

- Drive the Demand Planning part of the Sales and Operations Planning process with the extended sales /. Customer team, identifying key opportunities and risks (both in price and volume)

Ensure the efficient management and control of function / resources in accordance with the stipulations of the PFMA, fraud prevention and risk management principles, corporate governance, legislation, company policies, processes, regulations, relevant agreements, Delegation of Authority, SLAs, etc.

**Skills**:

- Ability to design / draw up procurement requirements forecasting
- Ability to operationalise strategies
- Benchmarking
- Computer literate
- Ability to work with figures
- Leadership
- Good communication skills (verbal & report writing)
- Analytical with understanding of Deduction
- Strong interpersonal
- Effective team management
- Budgeting using good business Acumen
- Total quality management
- Negotiation and good presentation skills
- Ability to work under pressure
- Ability to see the bigger picture in terms of the impact of changes on the rest of SCM
- Fact based decision making
- Persuasive and good problem solving
- Problem solving
- Project management

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