Product Owner

2 months ago

Cape Town, South Africa Allan Gray Full time

**Job Summary**:
**Responsibilities**:

- Manage and mentor direct reports
- Manage and control the delivery of the team (what is added to the production environment)
- Managing the product backlog and prioritizing them based on changing requirements
- Engage and collaborate with business stakeholders on what features or system enhancements are required to support their needs
- Challenge stakeholders on their assumptions of how they envision business and system processes to work
- Guide and document detailed requirements as well as write user stories
- Based on business priority, prioritise / plan the associated work and assess scope of projects
- Manage team roadmap and communicate this roadmap with the team
- Proactively manage and communicate with stakeholders on progress and provide enough information to allow for informed business decisions
- Critically evaluate information gathered from multiple stakeholders and resolve conflicts
- Assist in enforcement of project deadlines, schedules and methodologies
- Support and drive implementation of projects
- Support the documentation and planning for test scenarios, test cases and testing activities necessary to assess the quality and completion of system implementations
- Manage the team and assist in resolving conflicts or making trade-offs
- Work with tech lead to establish a healthy balance between business backlog, QA backlog and the technical backlog.
- Assist with Production support:

- Ensuring SLA's are defined and consistently adhered to
- Actively involved in the resolution and communication of production issues
- Ensure that Dev Ops processes are in place**Skills, Competencies and Experience**:

- Experience working in financial services
- Previous experience as a Business Analyst would be advantageous
- Experience in Customer Experience technologies would be advantageous
- Experience leading software development teams and managing complex software projects
- Experience working with system integration would be advantageous
- Experience with stakeholder and vendor management
- Data analysis and SQL skills
- Good understanding and experience following agile release processes and the scrum framework
- At least 2 years people management experience
- Attention to detail and excellent problem-solving skills
- Methodical approach to work
- Ability to multi-task across different projects
- Good verbal, written and interpersonal communication skills
- Planning, organizational and time management skills

**Education**:

- Technology or Business Analyst qualification
- Strong academic performance

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