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Admin Assistant

1 month ago


Aliwal North, South Africa PSG Konsult Full time

The Administrative Assistant is primarily responsible for performing after sales service to customers, thereby contributing to the ongoing customer relationship. The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures. The role needs excellent client relationship management and office administrative skills.

**Responsibilities**:

- Interact, manage and provide effective client service
- Implement new business
- Prepare client files
- Process client queries and instructions
- Administer all products
- Research product information
- Maintain the CRM system
- Handling personal and commercial Short-term insurance administration
- Claims handling
- Amendments to contracts and renewals
- I-Comply

**Skill sets required**:

- Matric Certificate
- RE 5 (Advantageous)
- 2 - 3 years administrative experience within the short-term insurance industry
- Computer literate (MS Outlook, Excel, and Word)
- Good verbal and written communication skills
- Good administration, organisation, and planning skills
- Able to handle admin pressure

**How to apply**:
**Education**:

- High School (matric) (required)

**Experience**:

- short-term insurance: 1 year (preferred)

**Language**:

- Afrikaans (preferred)

**Location**:

- Aliwal North, Eastern Cape (preferred)