Accounts Receivable Support Function

2 weeks ago


Pretoria, South Africa SoluGrowth (Pty) Ltd. Full time

Handling admin around portal submissions / uploads (purchase orders etc.)
- Problem solving where uploads not successful
- Follow-up with internal stakeholders until successful submission
- Resolution of tickets - high quality and in timely manner - using ticketing system
- Track and ensure completion of critical requests
- Collaborate as needed with other team members to ensure all queries are closed off
- Provide accurate feedback to requestors; communicate the root causes, trends, and solutions
- Monitoring tasks & targets to ensure SLAs & KPIs are met/exceeded
- Identify, support & drive process improvement initiatives (to work methods, processes & systems)
- Build & maintain good professional relationship with client and team members
- Other ad-hoc projects/reports and request
- Diploma in Accounting or equivalent
- 3+ years Accounts Receivable or relevant process-driven experience
- Computer skills: Oracle experience beneficial, ticketing/query handling system, portal experience, MS Office
- Experience in Financial administration / Accounts Receivable (Billing/collections/portal management etc.)


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