IT Product Specialist 1

3 days ago


Johannesburg, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Consultant
**Job Req: 112559 Thembi Mtshali

**Job Family**

Information Technology

**Career Stream**

IT Technical/Specialists

**Leadership Pipeline**

Manage Self: Professional

**Job Purpose**

**Responsibilities**:

- To provide real time event driven functionality to pro-actively identify, escalate and action specific events through broad integration, automation and visibility to relevant technical support areas and the Command Centre.
- To ensure that dashboarding and reporting requirements are fulfilled for these.

**Key Responsibilities
**- Work with Development and Infrastructure teams to identify the root cause of breakdowns and maintain system performance
- Be the domain expert on APM and provide technical leadership to the organization and partners
- Provide APM technology direction and integrate into the DevOps model to accelerate APM service delivery
- Write APIs to integrate APM service with other services
- Be the point of contact for critical issues. Mentor team members.
- Accountable technical leader for continuous service improvement
- Work with the stakeholders, product owners, scrum masters, and SME’s to analyze requirements and provide recommendations.

**Essential Qualifications - NQF Level**
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees

**Preferred Qualification**
- BSc in Computer Science or equivalent

**Essential Certifications**
- Accredited where formal expert certification on technology is available FPL or equivalent

**Type of Exposure**
- Completed Reports and Achieved Budgets
- Developed and Implemented Communications Strategy
- Manage internal process
- Managed Relationships
- Managed Self
- Supported Transformation, Change and continued Improvement

**Minimum Experience Level**
- 8+ years hands-on and deep APM experience in a diverse and complex infrastructure
- Experience with Dynatrace or similar monitoring tool(s) required
- Experience with modern programming languages like Python, Java, etc.
- Experience with building APIs and services using REST, SOAP, etc.
- Experience in end-to-end transaction monitoring and performance management, performance tuning of Front-end and Back-end systems including Java,.Net, Python, Apache, and SQL tuning

**Technical / Professional Knowledge**
- Banking knowledge
- Business Acumen
- Business principles
- Business writing
- Change management
- Industry trends
- Principles of financial management
- Principles of project management
- Research methodology
- Cluster Specific Operational Knowledge
- Data Analysis and Interpretation
- Relevant governing body practises and guidelines
- Product trends
- Compliance of license contracts knowledge
- Mentoring
- Industry best practise frameworks
- Specific IT products knowledge
- Business consulting and facilitation
- Relevant Governance controls and regulatory knowledge
- Information Technology concepts
- System Development Life cycle(SDLC)
- Role relevant related technologies
- Single IT product knowledge
- Service orientated Architecture (SOA)

**Behavioural Competencies**
- Adaptability
- Communication
- Continuous Learning
- Initiating Action
- Innovation
- Quality Orientation
- Technical/Professional Knowledge and Skills

**Disclaimer
**_Please contact the Nedbank._**
- **_Please contact the Nedbank Recruiting Team at
+27 860 555 566
_



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