IT Technician

Are you passionate about technology and eager to make a real impact in a dynamic hospitality environment? We are looking for a skilled **IT Technician** to become a valuable part of our team and ensure seamless tech support at our hotel.

**About the Role**: As our IT Technician, you'll be the go-to expert for maintaining and supporting our hotel’s IT systems. You’ll play a crucial role in diagnosing and resolving technical issues, keeping our hardware and software running at peak performance, and enhancing the guest experience with reliable tech solutions.

**Key Responsibilities**:

- Set up, maintain, and repair equipment to keep systems in top shape
- Provide fast, effective desktop support to team members
- Order and manage parts to ensure smooth operations
- Respond to helpdesk tickets promptly and efficiently
- Conduct preventive maintenance and document actions in Spiceworks
- Support in-room entertainment, key card systems, and guest Wi-Fi connectivity

**What We’re Looking For**:

- ** Experience**: Minimum of 1+ years in IT support, with at least 2 years specifically in Hospitality IT
- ** Qualifications**: Grade 12 (Matric), plus N+ and A+ certifications
- ** Skills**: Strong problem-solving abilities, excellent communication skills, and a good understanding of hardware, software, and network systems

This is a fantastic opportunity for someone with a hands-on, service-oriented approach who enjoys working in a fast-paced hospitality environment. Join us to build your IT career in a vibrant setting where no two days are the same