Infrastructure Technical Lead

2 months ago

Umhlanga, South Africa BET Software Full time

**We Want You**:
**You Bring**:

- A minimum of 8 years of experience within the infrastructure field.
- A minimum of 4 years of domain experience and a broad range of technical exposure (e.g.: Network, Server, Systems Admin or Engineer).
- Experience with designing and leading the solutions design for the team.
- Experience understanding a holistic environment (From on prem, virtual and cloud servers, to networks, to firewalls etc) and understanding how all the pieces of the puzzle fit together.
- Advanced technical knowledge and understanding of:

- Windows Server OS Platform
- Linux Server Platform
- Kubernetes
- Cloudflare
- Cloud Technologies: Azure / Aws
- LAN Services AD, DHCP, DNS
- VPN/ZTNA Technologies
- Networking Fundamentals
- Firewalling / Load balancing
- VMware/Virtualisation Stacks
- Endpoint Management
- APIs DevOps Practices
**What You’ll Do**:

- Collaborate closely with cross-functional teams, including developers, operations, and business stakeholders, to understand and align technology solutions with business goals.
- Evaluate and recommend the adoption of emerging technologies to enhance business processes and drive innovation.
- Implement infrastructure as code (IaC) principles to automate the provisioning and management of infrastructure.
- Develop technical solutions that conform both to business requirements and technology infrastructure standards.
- Contribute expertise and advice to influence discussions and decision-making within Group Technology and respond to internal client requests.
- Keep abreast of the latest changes and trends in IT architecture to provide insights and recommendations to the business regarding optimisation, improvements or adoption of new tools and technologies.

Team management:

- Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.
- Support and/or develop a training and career development plan for each team member.
- Collaboratively works with team members to set performance goals and measures.
- Conducts regular performance discussions with the team to facilitate a culture of growth.
- Facilitates mentoring and coaching as required.
- Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills.
- Maintain a current and future skill matrix for the team.
- Create a culture for teams that are aligned to the platforms and BET values.
- Manage Team Members from a disciplinary perspective, ensuring HR is adequately informed of any disciplinary matters.
- Assist with investigations and the management of disciplinary hearings as needed.
- Manage the team's time and attendance, ensuring that reports are updated, and prompt feedback is provided to the Time and Attendance team.

**Living the Spirit**:

- We believe that teamwork truly makes the dream work. We collaborate seamlessly within our network engineering team, sharing knowledge and resources to achieve our common goals.
- We approach each day as an adventure, eagerly tackling new challenges in the ever-evolving field of network engineering. Every problem is an opportunity for growth and innovation.
- We dare to be ourselves and celebrate our individuality. We encourage each team member to bring their unique perspectives and ideas to the table, fostering a diverse and inclusive work environment.
- We put our hands up for the role of Senior Network Engineer and take responsibility for maintaining and improving our company's network infrastructure. We ensure that our network architecture is in line with best practices and industry standards.
- We are committed to setting up and reviewing operational procedures, documenting projects, and staying updated on the latest technological advancements.
- We actively seek opportunities to enhance our network's stability and efficiency. We provide technical support, guidance, and training to our colleagues, while also participating in research and testing to introduce advanced network services.
- We ensure the reliability and availability of our network, catering for failover and high availability. We maintain network monitoring tools and provide quick resolutions to network issues.
- We maintain comprehensive documentation to support our network's functionality and share knowledge within the team and with other departments. Collaboration with other departments in the company is essential for our Teams success.
- Act as a mentor and coach to team members, fostering their growth and development.
- Exhibit good leadership in crisis situations, guiding the team through challenging and high-pressure scenarios.

**The Company We Keep**:
At BET Software, we don't just recruit talent, we cultivate it. Our learning and development programmes, our various opportunities for growth, and our well-deserved incentives are what keep our All-Star Team the best amongst the rest.

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