Hotel Reservations Consultant
3 weeks ago
Job Purpose: The Reservations Consultant plays a pivotal role in ensuring seamless booking processes and exceptional guest experiences. With a keen eye for detail and a commitment to excellence, you'll contribute to our client's reputation as a premier destination for travelers seeking unparalleled service and hospitality.
Roles and Responsibilities:
- Utilize the OPERA reservations system to accurately interpret guest accommodation needs and maximize room occupancy.
- Collaborate with various departments to ensure guest preferences are met with precision and contribute to a highly professional environment.
- Respond to inquiries promptly and generate accurate quotations within specified time frames.
- Maintain complete and accurate records of all booking details and correspondence.
- Coordinate efforts between reservations and other department teams to ensure personalized service delivery.
- Assist in the orientation of new employees and support positive employee engagement initiatives.
- Adhere to policies, processes, and standards governing reservations while identifying opportunities for quality improvements.
- Meet financial targets including occupancy, average daily rate, and upselling.
- Assist in maintaining hospitality spaces and facilities to ensure impeccable conditions for guests.
- Ensure compliance with legal and safety measures to protect guests and employees.
Job Requirements:
- ** Minimum of 3 years of experience in hospitality reservations operations, preferably in a luxury hotel setting.**:
- ** Proficiency in the OPERA reservations system and MS Office suite.**:
- Degree or equivalent in Hospitality Management/Leadership preferred.
- Strong communication skills in English.
- Ability to anticipate guest needs and think creatively to meet them.
- Demonstrated ability to work independently and maintain confidentiality.
- Commitment to exceptional service and continuous improvement.
- Impeccable grooming and presentation.
-
Reservations Agent
4 weeks ago
Cape Town, South Africa CAPE MILNER HOTEL Full timeReservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. DUTIES & RESPONSIBILITIES DUTIES & RESPONSIBILITIES **Making reservations...
-
Reservations Consultant
4 weeks ago
Cape Town, South Africa Career Custodians Full timeVillage N Life is a leading Tourism and Hospitality company based in Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible for all calls,...
-
Reservations Consultant
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeA well known Hotel Group is seeking a Reservations Consultant to join their team in the Central Reservations Department in Sea Point Cape Town. **Main duties include but not limited to**: - Verify availability of room types and rates before confirming any reservations - Determine the most appropriate room and rate types, packages and promotions to meet...
-
Hotel Reservationist
7 days ago
Cape Town, South Africa BLAAUWBERG BEACH HOTEL Full timeFIT HOTEL RESERVATIONIST VACANCY AVAILABLE We are currently seeking a hotel reservationist to join our dynamic reservations team. Please note the following skill requirements: **MUST HAVE HOTEL EXPERIENCE** 1. Greets guests over the phone in a friendly, courteous manner 2. Records reservation information accurately; identifies and records group and...
-
Revenue Manager Consultant
7 days ago
Cape Town, South Africa Cape Diamond Hotel Full time**Revenue Manager Consultant** Implement Revenue Strategies. Discuss Sales Strategies with GM Maximize Revenue Incomes for Individual, Groups Consult with Reservation Channels, ensuring strategy is being followed. Analyze Market Conditions and Trends Develop, execute and review optimal revenue strategy. Active role in Forecast and Budget in line with...
-
Reservations Consultant
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible for all calls, reservations and quotations for all properties within the group through the Travel Support Channel platform. **Minimum requirements** - Matric - Accommodation certificate / Hotel School Diploma is advantageous - Minimum 2 years...
-
Hotel Reservationist
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full time**Hotel Reservationist with previous high volume 5 Star hospitality reservations experience essential.**: - ** Qualification: Hospitality Diploma or Certification**: - ** Experience: 5 Years minimum**: - **Must Have: Hotel Reservations Experience**: - **Opera System Knowledge Essential** **Duties/Job Scope**: - Making reservations for the Hotel and...
-
Reservations Consultant
4 weeks ago
Cape Town, South Africa Sun Destinations Full timeSun Destinations is a portfolio of carefully selected wildlife areas in Southern Africa, offering supreme safari lodges and authentic bush camps. Our lodges are selected based on their location, owner-managed intimacy, and excellence in wildlife experiences. Our head office is based in Cape Town, South Africa, and we specialise in marketing and reservations...
-
Reservations Agent
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeAn upmarket hostel company is seeking an energtic, friendly and experienced **Reservations Agent **to assist with reservation services for two if its properties located in Cape Town. **Minimum qualifications**: - Matric - Hotel school diploma or similar - Experience in a similar role in the hotel industry **Knowledge and skills**: - Superior written and...
-
Reservations Supervisor
1 day ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24082679 **Job Category** Reservations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....
-
Reservations Manager
4 weeks ago
Cape Town, South Africa Tanya Serra Full timeJob Posted: 21-Feb-2023 - Location: Cape Town A City Hotel seeks a Reservations Manager to manage a small team of 2x Reservationists. - Day-to-day management of the Reservations Dep. - Work alongside with the Revenue Management Company - Must be able to drive management and bookings - Must be able to manage the hotel’s inventory (rooms) on a day to day...
-
Reservations Manager
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservations Manager** **Luxury Hotel - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Must have Grade 12 and formal Hospitality...
-
Reservations Agent
4 weeks ago
Cape Town, South Africa Newmark Hotels Full time**JOB SUMMARY** Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. **DUTIES & RESPONSIBILITIES** - Making reservations for...
-
Reservations Coordinator
4 weeks ago
Cape Town, South Africa Staff Connection Full timeStaff Connection is looking for a Reservations Coordinator for a hospitality organisation in Cape Town. - SA Citizen - Min 3 yrs experience within reservations in a hotel environment - Experienced on Opera - Strong administrative experience - Excellent communication skills For more information please contact: **Aida Ioannides
-
Reservations Supervisor
2 days ago
Cape Town, South Africa Bright Placements Full timeReservations Supervisor needed for a 5 star Lodge and Hotel Group based in their Head Office
-
Reservations Supervisor
1 day ago
Cape Town, Western Cape, South Africa Bright Placements Full timeReservations Supervisor needed for a 5 star Lodge and Hotel Group based in their Head Office
-
Reservations Consultant
2 weeks ago
Cape Town, South Africa Belmond Full timeAs a Reservations Consultant at Belmond Safaris, you are part of a team that enhances guest experiences through personalized handling of reservation requests. In this role, you will deliver highly quality and efficient service, ensuring that every guest has an exceptional Safari experience. If you’re looking to develop your skills and be part of the future...
-
Hotel Reservationist
4 days ago
Cape Town, South Africa HotelJobs.co.za Full time**Requirements**: - Matric or Grade 12 qualification - Hotel School Diploma or other relevant tertiary qualification - Dealing with all incoming inquiries for accommodation, checking availability, rates, profiles &, etc, - Thereafter to then process and confirm these reservations - Dealing with all correspondence or communications with regard to both...
-
Groups and Reservations Coordinator
7 days ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24045710 **Job Category** Reservations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...
-
Hotel Reservationist
7 days ago
Cape Town, South Africa HotelJobs.co.za Full time**Specialist competencies**: - Hotel School Diploma or other relevant tertiary qualification - Dealing with all incoming inquiries for accommodation, checking availability, rates, profiles &, etc, - Thereafter to then process and confirm these reservations - Dealing with all correspondence or communications with regard to both Individual and Group...