Area Manager

3 weeks ago


Johannesburg South, South Africa The Foschini Group Full time

**Job ID**:16073**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Regional Office**Division**:TFG Jewellery Division**Province**:Gauteng**Location**:Johannesburg South**Suburb**:Johannesburg SouthPosition Description:
**The Foschini Group (TFG) is the leading retailer in South Africa with an international footprint. **With stores located in prime shopping centres in Southern Africa, the Jewellery Division offers a range of exceptional quality jewellery.***

**We are looking for someone who is passionate about our brands, has the relevant experience, knowledge and attributes to join a leading retailer.**

**As an Area Manager you will be expected to drive customer service, achieve financial goals, and lead the store teams by building the best teams capable of achieving business expectations.**

**Your key areas of responsibilities will include**:

- Overseeing a number of Jewellery stores by partnering with different stakeholders, including operations, store and support teams to achieve business results
- Ensure a culture of exceptional customer service is consistently achieved by implementing and monitoring our customer experience strategy and standards within the area
- Achieving business results by driving and analysing store performance, maximizing traffic trends, and holding teams accountable to deliver on KPI’s - including turnover, new accounts and rewards programmes
- Optimise business results by effectively managing stock and operational campaigns
- Lead, inspire and motivate a team that consistently focuses on our brand, execute all operational functions and run fiscally responsible stores.
- Recruit, develop, manage and coach high-performing teams who achieve business results
- Be a Brand Ambassador to drive brand awareness and build customer loyalty

**Must Haves**:

- Proven experience operating at an Area Manager level (minimum of 1 year)
- Ability to manage a number of store operations within an area
- Ability to build and maintain strong, business partnerships with leaders at all levels.
- A leader who develops, inspires, motivates and drives high performing teams
- Ability to link competitive trends in order to influence business partners and share key product and market opportunities
- Skilled problem-solver who applies rigorous logic and methods to find meaningful solutions
- Ability to communicate effectively at all levels.
- Passion for delivering exceptional customer service
- Leads with integrity
- Adaptable and able to manage change effectively
- Ability to work a flexible schedule to meet the needs of the business including weekends

**_


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