Junior Internal Account Manager

6 months ago

Johannesburg, South Africa DataTechRecruit Full time

Junior Internal Account Manager (IT) Sales/Account Mng

Johannesburg - Gauteng - South Africa

We are looking for a Junior Internal Account Manager in Midrand to support the sales team in building strong customer relationships and supporting sales efforts.

Area: Midrand

Type: Onsite

**Salary**: R10 000 - R15 000 CTC

**Responsibilities**:

- Build and maintain strong relationships with assigned customer accounts
- Serve as the primary point of contact for customers, providing professional and confident customer service
- Collaborate with internal teams to ensure effective communication of deliveries, ETA feedback, and other customer-related information
- Develop and implement sales strategies for named accounts in coordination with Account Managers
- Provide regular feedback on assigned accounts and tailor quotations to meet specific requirements
- Demonstrate excellent time management and organizational skills
- Support the sales team by capitalizing on sales opportunities, negotiating prices, and expanding orders
- Maintain proactive telephone contact with existing and prospective customers
- Update the external sales team on account developments and foster strong team relationships
- Create accurate quotations and process orders in a timely manner
- Follow up on orders from production to delivery, ensuring customer satisfaction
- Resolve customer complaints, issues, and queries to achieve successful outcomes
- Generate activity reports, process relevant documents, and provide timely sales updates to management

**Requirements**:

- Matriculation required; tertiary qualification preferred
- 2-3 years of sales support experience in IT distribution
- Technologically inclined with relevant technical knowledge
- Ability to thrive in a high-stress and fast-paced environment
- Strong focus on service quality and customer satisfaction
- Willingness to attend training sessions, including outside of working hours
- Proficiency in Microsoft Word, Excel, and administration skills
- Strong numerical skills and ability to work with numbers
- Attributes: well-groomed, highly presentable, attention to detail, passionate about sales, competitive, problem solver, assertive, positive, high energy, self-driven, perseverance, team player

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