Technology Network Administrator Level 1

2 weeks ago

Houghton Estate, South Africa SBV Services (Pty) Ltd. Full time

Support Analysis and Design Activities
- Troubleshoot and investigate network issues, outages, and performance (stability, availability, utilisation) and test for weaknesses.
- Participate in putting plans, designs, and implementing appropriate network protection solutions in collaboration with Network Architects.
- Provide insights-based research discoveries for network products, services, protocols, and standards to support continuous improvement efforts.

Technical implementation in own area
- Update and maintain network servers, and their associated hardware, software, services, and settings installations and set up/configuration. This includes security and surveillance cameras and equipment fitted in vehicles.
- Assist with maintaining network file servers and operating systems; ensure that backup copies of all files are routinely and securely stored separately.
- Support the monitoring, configuration, and maintenance of existing networks and installing of upgrades where necessary.
- Assist with the installation and integration of new hardware, software, servers, and networks.
- Responsible for the administration of multi-network connectivity and understand the interfaces of data centres, switchover points, and host environments.
- Coordinate plans and prepare documentation to facilitate the implementation of local and wide area networks throughout the organisation.
- Act as a help desk support to provide network and server, hardware support and implement changes to the environment.
- Interpret the impact of critical indicators related to the asset lifecycle, storage, availability, network utilisation and server intangible assets.

Quality Management
- Analyse, test, recommend, and implement system and security upgrades.

Risk Management
- Support the Implementation of security controls and measures to safeguard the network and enhance the servers' performance.
- Assist in ensuring compliance with security policies and procedures.
- Assist with troubleshooting and diagnosing switch failures and the causes of network downtime.
- Where required, assist, and respond by invoking disaster recovery plans in line with the business continuity plan (BCM).
- Coordinate closeout audit findings for the department, providing regular feedback.

Customer Management
- Provide technical assistance to end users, as and when required, and interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
- Maintain records of network user settings and permission allocation and manage any user right violations.
- Assist and support resolution of daily incidents or escalated issues from the Service Desk and adhere to SLAs.

Effective teamwork and self-management?
- Maintain good time management to handle several projects at once.
- Plan and prioritise competing demands, demonstrating the ability to manage them.?
- Protect and maintain the confidentiality of critical business systems and data.
- Adhere to SBV's development standards and principles.
- Stay abreast of industry and technological changes and trends within own area of expertise.

**Minim**um Requirements: Work Experience**
- 3 years of experience as a Network Administrator for a medium to large enterprise with complex technology environments
- 1 years of experience is in operating networks in the cloud, on-premises, and a hybrid environment
- 2 years of experience working with of network and routing protocols, switch configuration and programming
- Operational knowledge of major server operating systems
- Operational knowledge of computer networking and cabling infrastructure
- Ability to troubleshoot and perform routine maintenance on servers, computers, and peripheral equipment

**Minimum Requirements: Education**
- Degree in Computer Science, Management Information Systems, or related field

SBV recruitment is committed to transformation and diversity alignment

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