Junior Branch Manager

2 weeks ago

Cape Town, South Africa Fidelity Services Group Full time

**Overall Purpose of the Job**: To ensure overall management of sales, marketing, operations, technical and administrative functions within the branch. To maintain high operational standards, grow the branch, meet deadlines, achieve budget, and endeavor to reduce crime levels.

**Minimum Qualifications and Experience Required**:

- Post matric qualification in general management advantageous.
- A sales, Marketing, or Management diploma is advantageous.
- Financial knowledge of budgets forecasting and P & L.
- Grade B Security Certificate.
- 3 years minimum experience, at mid-management level.
- Experience in managing people
- Experience in the security industry
- Computer Literate (MS Office, advanced Excel, PowerPoint)
- Knowledge of operations, sales, technical and administrative
- Valid driver’s license with own reliable vehicle.

**Main Duties**:
**Leadership**
To consistently provide strong leadership of the branch and its employees.

To communicate with passion the vision and strategy of the branch and its performance.

To make timely, considered decisions for the long-term success and development of the branch.

**Finance, Planning & Controls**
Submit budget plans and stretch targets for each facet of the branch, and ensure these are continually met.

Submit annual business plans, and operating and sales budgets for the branch in accordance with regional requirements.

Manage and ensure accurate forecasting for branches in accordance with Finance.

Manage branch P&L to ensure profitability is sustained and growth is achieved

Manage effective collections for the branch

**Operations**
Ensure that effective planning/ production controls are established in all areas and are a key management tool.

Maintain business functions to increase productivity, quality, and customer service whilst reducing costs by utilising modern process techniques.

Champion the development of a customer-focused quality improvement culture.

Ensure that the appropriate customer service metrics are monitored regularly and that prompt actions are taken where necessary

Ensure that service levels throughout the branch are sustained

Drive a community-driven proactive service throughout the branch

Manage the branch fleet to ensure that no disruptions occur due to vehicles off the road

Manage operational area managers to ensure operational excellence throughout the branch

Ensure client visits for contact crimes are attended to (It is expected that the manager does not delegate this duty)

**Health, Safety, and Environment**
Maintain health & safety policies and working procedures.

Ensure compliance with Company policies, SA laws, codes of practices, and corporate guidelines

**Marketing**
Drive all marketing activations within the branch

Drive customer perception within the branch and address issues highlighted in customer perception surveys

Drive a strong social media presence within the branch identifying influencers and forging good relationships with them

Drive a culture of “content creation” to remain relevant in the social media space

Ensure that OTT strategies are implemented and relevant

Drive effective/proactive communications

**Commercial**
Be proactive in regularly reviewing customer requirements and feedback.

Communicate with customers on a regular basis.

Ensure close liaison with the branch sales team.

Exploit new market and product opportunities via various external routes.

Create an environment where solutions to technical customer demand issues can be resolved creatively with commercially viable products.

**People Management**
Identify training and development needs among staff and coach accordingly.

People management, including all HR-related issues as well as staff development.

Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available

**Business development**
Together with operational managers identify LSS and bulk sale opportunities

Generate proposals for bulk business/LSS sites

Drive community involvement through operational collaborations and the effective communication thereof

Manage the profitability of LSS schemes

**Attrition**
Manage all elements of attrition

Drive reconnections within the branch

Analyse branch attrition and plan mitigating actions to remedy it

Manage sales channels to ensure exposure to bad debt and the financial difficulty remains at a minimum

**Competencies (Technical & Behavioural)**
Integrity and trust

Caring about direct reports

Command Skills

Managing through systems

Time Management

Business Acumen

Drive for results

Customer Focus

Managing and Measuring Work

Building effective teams

**Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

  • Branch Manager

    5 days ago

    Cape Town, South Africa HeadHunters Full time

    **Reference** - PE002375/RW**Location** - Western Cape, CPT - CBD**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Our client, a specialist in the supply of after-market air conditioning components and tools, as well as refrigeration and air conditioning components and tools; **is currently looking to employ **a Branch Manager in...

  • Branch Manager

    3 days ago

    Cape Town, South Africa Unique Personnel Full time

    **Job Number** - 68450 **Job Type** - Permanent **Job Title** - Branch Manager **Computer Skills** - MS Office suite **Industry** - Logistics and Supply Chain **City** - Cape Town **Province** - Western Cape - Responsible for the day-to-day operational activities of the Branch- Operational leadership on all aspects of the business- **Inherent...

  • School Bursar

    3 days ago

    Cape Town, South Africa Rosebank Junior School Full time

    SCHOOL BURSAR The Governors of Rosebank Junior School based in the Southern Suburbs of the Western Cape wish to appoint a dynamic, highly motivated and suitably qualified PART - TIME School Bursar to support the smooth and efficient running of the school. This is a school governing body (SGB) post for a FIXED TERM CONTRACT. As the Bursar of Rosebank...

  • Branch Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Cape Town, South Africa Headhunters Full time

    Requirements:5 years working experience as a sales representative.Minimum 8 years' experience in the automotive or refrigeration industry preferred.Matric qualification essential. Technical industry knowledge (Has existing networks in the industry).Proficient Excel skills.Responsibilities, but not limited to:Manage the branch. Grow the branch.Lead the...

  • Branch Manager

    Found in: Adzuna ZA B C2 - 6 days ago

    Cape Town, South Africa Adzuna ZA B C2 Full time

    Requirements:5 years working experience as a sales representative.Minimum 8 years' experience in the automotive or refrigeration industry preferred.Matric qualification essential. Technical industry knowledge (Has existing networks in the industry).Proficient Excel skills.Responsibilities, but not limited to:Manage the branch. Grow the branch.Lead the...

  • Logistics Branch Manager

    2 weeks ago

    Cape Town, South Africa CME Recruitment Full time

    **BRANCH MANAGER** **Freight Industry** **Cape Town** **Broad Purpose / Function**: A national company specialising in Road & Air Freight is looking for a branch manager for their Cape Town branch. You will be responsible for the planning, leading, organizing, and controlling of the branch. The implementation of strategies to innovate and grow the...

  • Branch Stores Manager

    6 days ago

    Cape Town, South Africa Unique Personnel Full time

    **Job Number** - 68419 **Job Type** - Permanent **Job Title** - Branch Stores Manager **Computer Skills** - MS Office **Industry** - Security - Safety **City** - Cape Town **Province** - Western Cape **REPORTS TO**: BRANCH MANAGER**MAIN PURPOSE OF ROLE**: - Together with the Branch Manager, to coordinate all stock related activities within the store...

  • Branch Manager LAP Cape Town

    Found in: beBee S ZA - 2 weeks ago

    Western Cape, Cape Town, South Africa Liberty Group South Africa Full time

    Liberty Group South Africa’s job vacancy, Career and Recruitment Job title : Branch Manager LAP Cape Town jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries About the role To plan, manage and monitor the implementation of  Agency Branch Management activities...

  • Branch Manager LAP Cape Town

    Found in: beBee S ZA - 4 weeks ago

    Western Cape, Cape Town, South Africa Liberty Group South Africa Full time

    Liberty Group South Africa’s job vacancy, Career and Recruitment Job title : Branch Manager LAP Cape Town jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries About the role To plan, manage and monitor the implementation of  Agency Branch Management activities...

  • Grade 6 Teacher

    5 days ago

    Cape Town, South Africa Rosebank Junior School Full time

    **Rosebank Junior School** **Suburb: Rondebosch** **Medium: English** **INTERMEDIATE PHASE EDUCATOR (Maternity relief post)** **(GRADE 6 POST)** **Substitute 1 MAY 2023 - 29 September 2023** Intermediate Phase: - Intermediate phase qualified - REQV Level 14 - Experience in teaching within the Intermediate and Senior Phase. - Minimum of 2 years’...

  • Branch Manager

    Found in: Talent ZA C2 - 1 week ago

    King William's Town, South Africa Shoprite Full time

    Purpose of the Job To ensure that all department within the OK Furinture branch function optimally furthermore OK Furinture, is a division of the Shoprite Group, Africa's largest retailer, currently has excellent opportunies available to join our management team. This opportuntiy will have you operating in a fast-paced furniture retail environment. If...

  • Branch Manager LAP Cape Town

    Found in: beBee jobs ZA - 5 days ago

    Cape Town, Western Cape, South Africa Liberty Group South Africa Full time

    Liberty Group South Africa's job vacancy, Career and RecruitmentJob title : Branch Manager LAP Cape Town jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 04, 2024Quick Recommended LinksJobs by LocationJob by industries About the roleTo plan, manage and monitor the implementation of Agency Branch Management activities and FAIS roles...

  • Branch Manager

    6 days ago

    Eastern Cape, South Africa Atlas Finance Full time

    2. Meets monthly set branch Collections targets, by actioning company procedures and instructions for collections, and following up on collections of customers loan instalments. 3. Accurately updates and maintains records, and branch housekeeping standards in a tidy and timely manner. 4. Responsible for recruitment, selection, induction, training,...

  • Branch Manager

    4 days ago

    Eastern Cape, South Africa Atlas Finance Full time

    2. Meets monthly set branch Collections targets, by actioning company procedures and instructions for collections, and following up on collections of customers loan instalments. 3. Accurately updates and maintains records, and branch housekeeping standards in a tidy and timely manner. 4. Responsible for recruitment, selection, induction, training,...

  • Car Rental Branch Manager

    7 days ago

    Cape Town, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R 15 000 - 30 000 Per Month Gender - Does Not Matter Career Level - Manager Job Category - Car Rental Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Paula Addinall- Sub Category: - Branch Manager- Job Type: - Full-Time- Basic Salary: - R18 000 - R22 000- Company Car: - Yes- Incentives/Commission: - Company...

  • Branch Manager – Logistics

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Cape Town, South Africa Service Solutions Full time

    Branch Manager LogisticsBlackheath Our client, a national leader and well established truck rental and logistics company is seeking to employ a branch manager for the Blackheath Branch Some duties, but no limited toCustomer Interaction:Customer liaison and reportingService level agreementsCustomer Invoicing and attending to queriesCustomer visits (if...

  • Junior Revenue Administrator

    3 days ago

    Cape Town, South Africa Fidelity Services Group Full time

    **Junior Revenue Administrator** **Regional Office - Western Cape Region** **Reporting to: Billing Manager** The above position is vacant at Regional Office WC Cape Town, reporting to the Billing Manager. The overall purpose of this position is to ensure accuracy and accountability of all revenue figures for the operational branches. **Minimum Skills...

  • Branch Manager Stutterheim

    Found in: beBee S ZA - 3 weeks ago

    Eastern Cape,, South Africa Finbond Mutual Bank Full time

    Finbond Mutual Bank’s job vacancy, Career and Recruitment Job title : Branch Manager Stutterheim jobs in Eastern Cape Job Location : Eastern Cape, Deadline : April 06, 2024 Quick Recommended Links Jobs by Location Job by industries Purpose of the role: The Branch Manager is responsible for the financial, business, marketing, and people management for...

  • Branch Controller

    6 days ago

    Cape Town, South Africa FirstRand Full time

    Job Description To manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences - Drive and Monitor Operations and Migration to enable the Branch to achieve maximum operational effectiveness and influence effective digitisation of...

  • Branch Controller

    3 days ago

    Cape Town, South Africa FirstRand Full time

    Job Description To manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences - Drive and Monitor Operations and Migration to enable the Branch to achieve maximum operational effectiveness and influence effective digitisation of...