Security Operations Supervisor

3 weeks ago

Pretoria, South Africa Ford Motor Company Full time

**POSITION DETAILS**
- Support the manufacturing/warehouse team to supervise security and fire operations for manufacturing/warehouse sites to include staffing requirements, access control, CCTV monitoring, fire inspections, and emergency support.
- Assist with special projects and security initiatives, including GAO audits, AON fire inspection audits, daily plant walks, etc.
- Supervise a team of direct and matrix reports.
- Develop monthly security awareness communications to be provided to employees.
- Oversee day-to-day security operations, including contract security personnel. Enforce the Service Level Agreement with the provider, including identifying and escalating performance issues.
- Enforce Security and Fire manual, bulletins, and protocols to ensure compliance.
- Assist with risk assessments of sites to determine if the operational model is adequate for site integrity.
- May perform the role of Incident Commander for emergencies.
- Respond to security and fire incidents to include medical, behavioural, fire, trespassing, accidents, suspicious activity, thefts, etc. Escalate appropriately to the Regional Security Manager.
- Enhance emergency response capabilities by utilizing incident response tools and through the deployment of emergency response equipment for the company or local municipalities.
- Collaborate with People Matters, Human Resources, Labour Relations, and Safety representatives as necessary to discuss and resolve workplace issues.
- Identify and escalate physical security gaps through proactive security initiatives.
- Develop and maintain strong relationships with internal skill teams to ensure unified alignment with all security and fire related matters.
- Collaborate with appropriate internal Ford skill teams and external work partners to plan for and provide security coverage for special events.

**PERFORMANCE MEASURES/ SUCCESS CRITERIA**
- Know and have a passion for our business and our customers.
- Have a continuous improvement philosophy and practice.
- Build strong relationships/be a team player/develop ourselves & others.
- Show initiative, courage, integrity, and good corporate citizenship.
- Improve quality, safety, and sustainability.
- Have a can do, find a way attitude and emotional resilience.
- Hold ourselves and others responsible and accountable for delivering results and satisfying our customers.

**KNOWLEDGE, SKILLS, and ABILITIES (KSA)**
- Highly motivated, hands-on, self-starter with ability to think creatively and operate in a dynamic, ambiguous environment.
- Demonstrate excellent communication skills, both written and oral.
- Demonstrate a high level of interpersonal skills (soft skills).
- Ability to multi-task, strong problem-solving, conflict management skills.
- Outstanding interpersonal, team building, and communication skills.
- Demonstrated ability to:

- Establish priorities under changing conditions.
- Exhibit calm, rational behaviour under stressful conditions.
- Administer duties and responsibilities with accuracy and attention to detail.
- Show initiative and leadership.
- Available to work 24x7, 365 days a year.
- Strong Microsoft Office and computer skills; ability to navigate department technology platforms.

**QUALIFICATIONS and EXPERIENCE**
- Bachelor's degree and equivalent experience in a relevant field **.**:

- Minimum 5 years’ experience in law enforcement or military.
- 3 years’ experience leading and developing teams.

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